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Customer Experts - Spanish Speaking - Remote inGreece
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Customer Experts - Spanish Speaking - Remote inGreece
Descripción de la vacante
A leading recruitment agency is seeking a Customer Support Specialist to communicate effectively with customers and maintain satisfaction. The ideal candidate will be fluent in Spanish and possess excellent problem-solving and communication skills. This remote position offers competitive salary, relocation support, health care benefits, and opportunities for professional growth.
Servicios
Responsabilidades
- Communicate with customers via phone, chat & email.
- Track and follow cases to ensure they are closed in an efficient manner.
- Maintain high customer satisfaction, representing a major brand.
- Provide and maintain strong, professional relationships with partners.
- Work towards reaching targets as set out by client.
Conocimientos
Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they are closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Spanish
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.