puestos de Coach en Indonesia

Join a fast-growing global tobacco manufacturer with a legacy of 100+ years, internationally recognized brands, and a strong focus on digital transformation.

Position: ServiceNow Platform Architect

You will play a key role in governing and designing the architecture of the ServiceNow platform, ensuring compliance with global standards while driving innovation in integration, security, DevOps, and Agile methodologies.

• Strategic Impact: Define global ServiceNow standards & architecture for a leading international enterprise.
• Innovation-Driven Role: Lead ServiceNow governance, integrations, and Agile DevOps adoption.
• Enterprise-Level Challenges: Work on large-scale, complex IT transformations.
• Professional Growth: Stay ahead of technology trends and help shape the future of digital services.

• University degree in IT or equivalent.
• 5+ years of IT experience in multinational environments.
• 4+ years of hands-on experience in ServiceNow implementations, including business requirements gathering, development, testing, and cutovers.
• Strong expertise in ServiceNow governance, administration, DevOps, and integration technologies.
• Deep understanding of IT processes, ITIL framework, and Agile methodologies.
• Solid background in solution architecture concepts, standards, and patterns.
• Experience in technology selection and evaluation processes.

• Define ServiceNow platform architecture & development standards (integration, security, UX, DevOps, Agile, upgrade strategy).
• Perform architecture design reviews and provide advisory services for major ServiceNow projects.
• Oversee cross-platform operations, including landscape management, upgrades, system health monitoring, and audits.
• Proactively analyze technology trends & business demands to identify opportunities for digital transformation.
• Stay at the forefront of ServiceNow innovations through learning, conferences, and industry focus groups.
• Lead and participate in the evaluation of new technologies, standards, and frameworks.
• Continuously improve and promote ServiceNow lifecycle management tools, DevOps principles, and Agile delivery methodologies.
• Promote and govern Citizen Development practices within the ServiceNow platform.