Unified Communications Lead: Microsoft Teams Phone Expert

hempel

Polinyà

Presencial

EUR 60.000 - 90.000

Jornada completa

Hace 3 días

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Descripción de la vacante

Hempel seeks a Unified Communications Engineer to own and optimize Microsoft Teams Phone across a global enterprise. You will plan country rollouts, migrations, and ongoing improvements to voice and telephony services.

The role reports to the Head of Cloud and Infrastructure and is based in Polinyà, Spain. The ideal candidate has hands-on Teams Phone experience in complex environments, strong networking knowledge, and a proactive approach to governance and documentation.

Formación

Proven experience in enterprise voice, unified communications, and cloud infrastructure.
Hands-on expertise with Microsoft Teams Phone in a complex enterprise environment.
Solid understanding of telephony technologies: Direct Routing, Operator Connect, PSTN connectivity, SBCs, dial plans, and voice routing.

Responsabilidades

Own and enhance the Microsoft Teams Phone platform for a global user base.
Manage and optimize voice infrastructure including PSTN, SIP trunks, Direct Routing, Operator Connect, and SBCs.
Collaborate with telecom providers on number provisioning, migrations, and telephony services across countries.
Troubleshoot and escalate critical voice incidents, driving governance and best practices.