Microsoft Teams Phone Engineer - Enterprise UC Expert

Hempel Paints Kuwait Company W.L.L.; Polinyà; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Hempel is seeking a Unified Communications Engineer to own and optimize Microsoft Teams Phone for a global user base. You will plan country rollouts, migrations and platform enhancements, coordinating with stakeholders across Cloud & Infrastructure, Network Services and Legal.

The role requires hands-on experience with Teams Phone, Direct Routing, SBCs, PSTN connectivity, and telecom providers. English fluency and cross-country collaboration are essential in this dynamic, inclusive environment.

Formación

• Experience in enterprise voice and unified communications.
• Hands-on Microsoft Teams Phone design, implementation and optimization.
• Knowledge of Direct Routing, Operator Connect, PSTN, SBCs, dial plans, and call routing.
• Experience with telecom providers and multi-country migrations.
• Understanding of regional voice regulations and compliance.

Responsabilidades

• Own and enhance Microsoft Teams Phone platform for a global user base.
• Manage voice infra including PSTN, SIP trunks, Direct Routing, Operator Connect and SBCs.
• Collaborate with telecom providers on number provisioning, migrations and telephony services.
• Troubleshoot complex telephony issues and serve as escalation point.
• Governance and compliance; create docs and share technical guidance.

Herramientas

SBCs

Descripción del empleo

Hempel is seeking a Unified Communications Engineer to own and optimize Microsoft Teams Phone for a global user base. You will plan country rollouts, migrations and platform enhancements, coordinating with stakeholders across Cloud & Infrastructure, Network Services and Legal.

The role requires hands-on experience with Teams Phone, Direct Routing, SBCs, PSTN connectivity, and telecom providers. English fluency and cross-country collaboration are essential in this dynamic, inclusive environment.