Unified Communications Engineer - Cisco Telephony & Video
Gramian Consulting
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Descripción de la vacante
Gramian Consulting seeks a Unified Communications Engineer to lead Cisco Telephony and Videoconferencing projects on a short-term contract. On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom.
Ideal candidate has extensive Cisco experience, strong incident management skills, and will transfer knowledge to technicians under the team leader's guidance. Expect collaboration across teams and thorough documentation updates.
Formación
- Minimum 4 years of experience in a Cisco environment.
- Strong knowledge of Cisco telephony (CUCM, Unity Connection, Jabber).
- Experience with Cisco video conferencing systems (CMS, TMS).
- Proficient in SIP/H323 protocols.
- Familiarity with VMware suite v7/v8.
- Knowledge of WAN/LAN networks and security.
- Good command of English (read, spoken, written).
- Systems administration experience is a plus.
Responsabilidades
- Lead and implement Cisco Telephony and Videoconferencing projects
- Assist operational teams with complex incident resolution
- Manage major incidents including qualification and resolution
- Conduct problem management and root cause analysis
- Transfer skills to technicians and engineers
- Respond to customer requests in coordination with the team leader
- Update technical documentation (HLD & LLD)
- Perform hardware and configuration tests
Conocimientos
Herramientas
Descripción del empleo
Gramian Consulting seeks a Unified Communications Engineer to lead Cisco Telephony and Videoconferencing projects on a short-term contract. On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom.
Ideal candidate has extensive Cisco experience, strong incident management skills, and will transfer knowledge to technicians under the team leader's guidance. Expect collaboration across teams and thorough documentation updates.
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