Travel Agent

RemoteJobsOne; Madrid; A distancia; EUR 24.000 - 42.000; A tiempo parcial

Descripción de la vacante

RemoteJobsOne is seeking a Travel Agent for a fully remote engagement based in Spain. You will leverage your travel expertise to inform AI training data and support nuanced travel scenarios.

Ideal candidates have 5+ years as travel agents, strong customer service and negotiation skills, and excellent written and verbal communication to provide precise feedback and realistic travel simulations.

Formación

• 5+ years of experience as a Travel Agent or in travel consultancy.
• Proven customer service, travel planning, and sales negotiation skills.
• Exceptional written and verbal communication abilities.
• Strong reading comprehension for evaluating travel scenarios.
• Familiarity with current travel industry trends and destinations.
• Experience handling diverse customer requests with a customer-centric approach.
• Detail-oriented with analytical mindset and willingness to learn.

Responsabilidades

• Deliver detailed, scenario-based feedback on travel planning and customer interactions.
• Analyze travel queries, itineraries, and sales strategies to align AI outputs with real-world standards.
• Develop realistic travel booking scenarios and negotiation approaches for various profiles.
• Evaluate and improve communication protocols for clarity and professionalism.
• Provide recommendations to optimize sales techniques and upselling in travel.
• Participate in written and verbal project discussions to share expert perspectives.
• Review and refine AI-generated content for industry relevance.

Conocimientos

Travel planning

Customer service

Sales negotiation

Written comms

Verbal comms

Reading comprehension

Travel industry trends

Conflict resolution

Descripción del empleo

This is a fully remote position, open to candidates based in Spain.

Pay: $20–$35/hr

Role Title: Travel Agent

Role Type: Contractor

Location: Remote

We are engaging Travel Agents to provide specialized insight and practical knowledge to support a dynamic customer project in the travel sector. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This engagement is ideal for experienced travel professionals who excel in written and verbal communication and thrive in a collaborative, forward-thinking environment.

Scope of Work

1. Deliver detailed, scenario-based feedback on travel planning, booking processes, customer interaction, and industry best practices.
2. Analyze and critique travel-related queries, itineraries, and sales strategies to ensure AI outputs align with real-world standards.
3. Develop realistic travel booking scenarios and effective negotiation approaches for a variety of customer profiles and destinations.
4. Evaluate and improve communication protocols and customer service responses for clarity and professionalism.
5. Provide recommendations for optimizing sales techniques and upselling strategies within the travel domain.
6. Participate in written and verbal project discussions to clarify requirements and share expert perspectives.
7. Review and refine AI-generated content, ensuring high-quality reading comprehension and industry relevance.

Preferred Qualifications

1. 5+ years of experience as a Travel Agent or in a closely related travel consultancy role.
2. Proven expertise in customer service, travel planning, and sales negotiation.
3. Exceptional written and verbal communication skills, with the ability to provide actionable, constructive feedback.
4. Strong reading comprehension for evaluating complex travel scenarios, itineraries, and procedures.
5. Familiarity with current travel industry trends, technologies, and global destinations.
6. Experience handling diverse customer requests and resolving conflicts with a customer-centric approach.
7. Detail-oriented and analytical mindset with a passion for continuous learning and process improvement.