Trainee Medical Receptionist

Placements24; O Mente; Presencial; EUR 9600 - 13.000; Jornada completa

Descripción de la vacante

Placements24 is seeking a Trainee Medical Receptionist for a busy medical practice in Queenstown, Eastern Cape. The role focuses on welcoming patients, handling inquiries, and supporting front-desk operations while gaining knowledge of medical terminology and practice software.

You will learn essential administrative tasks, schedule appointments, manage records, handle registrations, and assist with billing in a supportive, training-focused environment.

Formación

• Entry into healthcare admin role with on-the-job training.

Responsabilidades

• Schedule and manage patient appointments and consultations.
• Greet patients warmly and professionally upon arrival.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Manage patient records, ensuring accuracy and confidentiality.
• Process patient registrations and updates to demographic information.

Conocimientos

Communication skills

Organizational skills

Professional demeanor

Patient care

Descripción del empleo

About the Role

Our client, a busy medical practice located in Queenstown, Eastern Cape , is seeking a compassionate and organized individual to join their team as a Trainee Medical Receptionist. This is an ideal opportunity for someone looking to enter the healthcare sector and develop essential administrative skills. You will be responsible for managing patient appointments, handling patient inquiries, maintaining patient records, and assisting with general administrative tasks. The role requires excellent communication skills, a professional demeanor, and a commitment to patient care. You will receive comprehensive training to understand medical terminology, practice management software, and healthcare administration protocols. The position is based full-time at our client's practice in Queenstown, Eastern Cape .

Key Responsibilities

• Schedule and manage patient appointments and consultations.
• Greet patients warmly and professionally upon arrival.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Manage patient records, ensuring accuracy and confidentiality.
• Process patient registrations and updates to demographic information.
• Assist with billing and