TikTok Shop - Creator Growth Manager, Madrid

TikTok; Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

TikTok is seeking an energetic operations professional in Madrid to grow and nurture creators, driving core GMV targets and expanding the creator ecosystem on our eCommerce platform.

You will design quarterly and monthly operation plans, coordinate with brands and sellers, and deliver trainings and policy enablement to boost creator growth while collaborating with internal and external stakeholders for maximum impact.

Qualifications

• Minimum qualifications include a bachelor’s degree in Business Administration, Digital Marketing, or related field.
• Strong analytical mindset with ability to interpret data and derive insights.
• Fluent in Spanish and English; fast learner with hands-on mindset.

Responsibilities

• Grow and nurture creators via one-to-one and community-wide management; directly responsible for core GMV target.
• Develop quarterly and monthly operation plans for creators to boost growth and earning potential on the eCommerce Platform.
• Design and implement internal learning programs and policy enablement for creators; translate insights into external initiatives.
• Coordinate with brands and sellers to build partnerships and collaborations with creators for healthy platform growth.
• Execute ad hoc creator projects ensuring collaboration across stakeholders while unlocking value for creators.

Skills

Strong analytical mindset

Spanish language

English language

Fast learner

Planning campaigns

Education

Bachelor's degree in Business Administration or Digital Marketing

Job description

Responsibilities

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

This role is based in our Madrid office.

• Growing and nurturing creators via both one-to-one and community-wide management and communication. Directly responsible for core GMV target.
• Develop quarterly and monthly operation plans for creators to boost their level of growth and increase creators' earning potential on the eCommerce Platform.
• Design and implement internal learning programs and policy enablement for creators, and translate these insights into strategic external initiatives to drive creator engagement and growth.
• Coordinate with brands and sellers to build partnerships and collaborations with creators to achieve healthy platform growth.
• Execute ad hoc creator projects and initiatives, ensuring smooth collaboration across internal and external stakeholders while unlocking value and benefits for creators.

Minimum Qualifications

• Bachelor's degree in Business Administration, Digital Marketing, or a related field.
• Strong analytical mindset with the ability to interpret data and derive actionable insights.
• Fast learner and hands-on oriented-able to move things forward
• Strong planning skills for online & offline campaigns, creative and good at brain-storming
• Proficient in verbal and written Spanish and English

Preferred Qualifications

• Proven experience in e-commerce, sales, or consulting, with a strong understanding of marketplace dynamics
• Hands-on experience in planning and executing training programs, webinars, or workshops that drive participant engagement and growth
• Prior experience as a content creator or deep familiarity with creator ecosystems is a plus

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.