Strategy & Operation Manager Graduate (Spanish & Chinese) - TikTok LIVE - Madrid

TikTok; Madrid; On-site; EUR 28,000 - 34,000; Full time

Job summary

TikTok is seeking a proactive Strategy & Operations Graduate to join the LIVE Creator Network Operations team in Madrid. You will engage in short-term projects, gain practical on-the-job learning in a fast-paced environment, and develop a deeper understanding of the creator economy.

The role emphasizes daily operations, training materials localization, campaign planning and execution, and opportunities to work on events and online initiatives, building core skills for a thriving career in tech.

Qualifications

• Pursuing a Bachelor's or Master's degree in Business, Marketing, Communications, Data, or related fields.
• Social-media savvy with a strong interest in live-streaming and creator economy.
• Data understanding with basic analytical capabilities and logical thinking.
• Understanding of internet operation methodologies (growth funnel, retention, lifecycle).
• Familiar with TikTok and other short-form or livestream ecosystems.
• Fluency in Spanish, English, and Mandarin is required.

Responsibilities

• Daily Operations: Assist in resolving issues Creator Networks encounter during the LIVE process, addressing day-to-day challenges.
• Training & Education: Localize educational materials for creators, ensuring familiarity with guidelines, trust & safety policies, and platform features.
• Campaign Operations: Support planning, localization, and execution of campaigns and summarize results for improvements.
• Operational Processes: Collect and analyze operational challenges and feedback to identify efficiency improvements.
• Project Support: Assist in a broad range of projects, from in-person events to online initiatives.

Skills

Social-media savvy

Data literacy

Internet culture

Spanish language

English language

Mandarin language

Education

Pursuing Bachelor's or Master's degree

Tools

TikTok platform

Livestream ecosystems

Job description

Responsibilities

We are seeking a proactive and socially savvy graduate to join our TikTok LIVE Creator Network Operations team.

This role is ideal for someone who understands internet culture, enjoys working with creators, and is passionate about the creator economy.

As a Strategy & Operations Graduate, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional, real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Daily Operations: Assist in resolving the various issues Creator Networks encounter during the LIVE process by addressing day-to-day challenges, including operational hurdles, trust & safety concerns, and more.
• Training & Education: Help develop and localize educational materials for creators, ensuring they are well-versed in operational guidelines, trust & safety policies, and platform features.
• Campaign Operations: Support the planning, localization, and execution of campaigns to enable seamless campaign operations, and summarize campaign results to inform future improvements.
• Operational Processes: Collect and analyze the operational challenges Creator Networks face in their daily workflows, and organize this feedback to identify opportunities for improving operational efficiency.
• Project Support: Support the execution of a broad range of projects, from in-person events to online initiatives.

Qualifications

Minimum Qualification(s)

• Currently pursuing a Bachelor's or Master's degree (Business, Marketing, Communications, Media, or Data-related fields preferred).
• Social-media savvy, with a strong interest in live-streaming and the creator economy, and a keen sense of internet trends and online culture.
• Data understanding, with basic analytical capabilities and logical thinking.
• Understanding of fundamental internet operation methodologies (user growth funnel, retention logic, campaign lifecycle, etc.).
• Familiar with platforms such as TikTok and other short-form or livestream ecosystems.
• Fluency in Spanish, English, and Mandarin is required to work with Chinese/Spanish agencies and creators

Preferred Qualification(s)

• 2+ years of experience in consulting, livestreaming, or account management roles.
• Experience managing high-value clients or strategic partnerships.
• Familiarity with the creator economy, social media platforms, or digital content ecosystems.
• Strong presentation and negotiation skills.
• Bachelor’s degree or higher in Business, Economics, Marketing, or a related field.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.