Telephone Operator / Receptionist – Luxury Villa, Marbella

JB; Benahavís; Presencial; EUR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Exclusive and professional working环境

Stable, long-term opportunity

Descripción de la vacante

JB in Marbella seeks a Telephone Operator/Receptionist for a private villa. This 24/7 role requires flexibility and reliability to handle VIP calls, bookings, and guest inquiries with discretion.

Responsibilities include welcoming guests, assisting with reservations, and communicating via phone and messaging apps. Fluency in English and Spanish is essential, with a professional, courteous demeanor expected at all times.

Formación

• Fluent English (speaking and writing).
• Fluent Spanish (speaking and writing).
• Pleasant and professional voice.
• Quick and efficient communication, both spoken and written.
• Comfortable using messaging apps (WhatsApp, Telegram).
• Ability to communicate clearly in multiple languages (speaking and texting).
• Positive attitude, discretion, and strong attention to detail.
• Experience in customer service, reception, or hospitality preferred.

Responsabilidades

• Handle calls from VIP guests.
• Manage reservations and guest inquiries.
• Communicate with clients via phone and messaging apps (WhatsApp, Telegram, etc.).
• Welcome and assist guests when required.
• Provide polite, efficient, and discreet customer service.

Conocimientos

English (fluency)

Spanish (fluency)

Professional voice

Communication skills

Multilingual messaging

Herramientas

WhatsApp

Telegram

Descripción del empleo

We are seeking a professional Telephone Operator / Receptionist for a Private villa in Marbella. As we operate 24/7, flexibility and reliability are essential.

Responsibilities

• Handle calls from VIP guests
• Manage reservations and guest inquiries
• Communicate with clients via phone and messaging apps (WhatsApp, Telegram, etc.)
• Welcome and assist guests when required
• Provide polite, efficient, and discreet customer service

Requirements

• Fluent English (and speaking and writing)
• Fluent Spanish (speaking and writing)
• Pleasant and professional voice
• Quick and efficient communication, both spoken and written
• Comfortable using messaging apps (WhatsApp, Telegram, etc.)
• Ability to communicate clearly in multiple languages (speaking and texting)
• Positive attitude, discretion, and strong attention to detail
• Experience in customer service, reception, or hospitality preferred

What we value: We are looking for someone who takes pride in their work and enjoys delivering excellent service. This role is ideal for a person who is motivated by professionalism and passion for doing a great job.

We Offer

• Competitive salary
• Exclusive and professional working environment
• Stable, long-term opportunity