Office & Operations Manager – Luxury Real Estate

The Agency Marbella; Marbella; Presencial; EUR 40.000 - 65.000; Jornada completa

Descripción de la vacante

The Agency Marbella is seeking an experienced Office & Operations Manager in Marbella to oversee day-to-day administration, listings management, and internal systems, working closely with the Managing Partner and sales agents.

The role requires ownership, independence, and the ability to handle multiple priorities, with hands-on experience using Inmobalia and Resales Online; fluent English and Spanish are essential, and a professional, confidential approach is expected.

Formación

• Previous hands-on experience with Inmobalia and Resales Online.
• Experience in Marbella or Costa del Sol real estate agency.
• Fluent English and Spanish, both written and spoken.
• Strong CRM competence and familiarity with property portals and digital tools.

Responsabilidades

• Managing day-to-day administration and operations of the Marbella office.
• Supporting the Managing Partner and sales agents with administrative and operational matters.
• Managing property listings through Inmobalia and Resales Online.
• Uploading new properties with accurate information, photographs and pricing.
• Managing and updating listings across property portals and internal systems.
• Maintaining accurate client, property and contact information within our CRM.
• Handling incoming enquiries and following up on leads.
• Coordinating onboarding for new agents and system access.

Conocimientos

Fluent English

Fluent Spanish

Organizational skills

Communication skills

Independent worker

CRM proficiency

Herramientas

Inmobalia

Resales Online

Descripción del empleo

Office & Operations Manager – Luxury Real EstateAbout the Role

The Agency Marbella is looking for an experienced, highly organised and proactive Office & Operations Manager to join our team in Marbella.

This is a key position within our business and at the centre of our day-to-day operations. You will work closely with the Managing Partner and our sales agents, ensuring that property listings, client information, transactions, internal systems and office administration are managed accurately and efficiently.

To succeed in this role, you should be someone who takes ownership, works independently, anticipates what needs to be done and is comfortable managing several priorities at the same time.

Previous professional experience with Inmobalia and Resales Online is essential for this position.

• Managing the day-to-day administration and operations of the Marbella office
• Supporting the Managing Partner and sales agents with administrative and operational matters
• Managing property listings through Inmobalia and Resales Online
• Uploading new properties and ensuring all property information, photographs, descriptions, documentation and pricing are accurate and up to date
• Managing and updating listings across property portals and internal systems
• Maintaining accurate client, property and contact information within our CRM
• Handling incoming enquiries and coordinating the distribution and follow-up of leads
• Supporting agents throughout the sales process, including preparation and organisation of property and transaction documentation
• Coordinating new agent onboarding, system access and internal processes
• Liaising professionally with property owners, buyers, agents, lawyers, suppliers and other external partners
• Supporting invoicing, commission administration and coordination with accounting
• Organising meetings, appointments and internal office communication
• Ensuring deadlines, documentation and follow-ups are properly monitored
• Identifying operational issues and proactively finding solutions
• Maintaining a high level of confidentiality, accuracy and professionalism at all times

• Previous hands-on experience with both Inmobalia and Resales Online is required
• Previous experience within a Marbella or Costa del Sol real estate agency is strongly preferred
• Experience in real estate administration, office management, sales coordination or a similar operational position
• Fluent English and Spanish, both written and spoken
• Excellent organisational and time-management skills
• Exceptional attention to detail
• Strong knowledge of CRM systems, property portals and digital office tools
• Excellent written and verbal communication skills
• Professional and confident when dealing with international clients and property owners
• Ability to work independently and take responsibility for tasks from beginning to completion
• Ability to prioritise and remain organised in a fast-moving environment
• Discreet, reliable and trustworthy
• Proactive and solution-oriented approach

Experience within the luxury real estate market in Marbella will be considered a significant advantage.

What We Offer

You will join The Agency Marbella, part of an internationally recognised luxury real estate brand, and become an important member of our Marbella operation.

We offer a professional and international working environment, significant responsibility and autonomy, direct collaboration with the Managing Partner and sales team, and a competitive salary based on experience.

• Full-time | On-site | Marbella, Spain