Technical Writer - FinTech API & Self-Service Docs

MultiSafepay; Málaga; On-site; EUR 40,000 - 55,000; Full time

Job summary

MultiSafepay, a leading fintech and payments platform, is seeking a Technical Writer to scale our public and internal documentation. You will expand our knowledge hub, enhance API guides, and introduce smarter self-service solutions for developers during integration and troubleshooting.

Join a cross-functional Documentation team that collaborates with QA, Development, Sales and Product Management to keep documentation accurate and actionable.

Qualifications

• 3+ years of technical writing or documentation experience.
• Strong docs-as-code workflows and engineering process understanding.
• Proficiency with Git and GitHub for version control.
• Experience with Atlassian tools for project management and docs.
• Understanding of REST APIs with Postman/Swagger usage.
• Knowledge of webhooks and authentication flows.
• Fluency in English; Spanish is a plus.

Responsibilities

• Update and expand general technical guides for merchants and internal teams.
• Improve API documentation and tooling for clarity and usability.
• Explore smart self-service solutions via Readme-hosted docs.
• Build a knowledge hub for API guides and payment management.

Skills

Docs-as-code

Git/GitHub

Atlassian tools

REST APIs (Postman/Swagger)

Webhooks & authentication

English fluency

Tech writing experience

3+ years experience

Spanish nice-to-have

Tools

Postman

Swagger

Readme

Job description

MultiSafepay, a leading fintech and payments platform, is seeking a Technical Writer to scale our public and internal documentation. You will expand our knowledge hub, enhance API guides, and introduce smarter self-service solutions for developers during integration and troubleshooting.

Join a cross-functional Documentation team that collaborates with QA, Development, Sales and Product Management to keep documentation accurate and actionable.