Technical Support Specialist OT (m/f/d)

Nordex Group; Noáin; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Some offers may vary by location

Descripción de la vacante

Nordex Group seeks a Technical Support Specialist OT (m/f/d) to support the Service Department in the reliable operation of wind turbine control and OT systems, ensuring high service standards across the fleet. You will resolve technical challenges in an international environment, remotely guiding field technicians and coordinating communications.

The role requires a Bachelor's in IT Engineering, 3+ years in SCADA/Network, SQL proficiency, fluent English, and willingness to travel.

Formación

• Bachelor's degree in IT Engineering or related field.
• 3+ years of experience on SCADA and Network environments.
• Experience with SQL and communication protocols.
• Fluent English language skills.
• Willingness to travel.
• Foreign qualifications require Spanish degree equivalency recognition when applying.

Responsabilidades

• Provide technical expertise to remotely support field technicians with installation, configuration, and maintenance of IT systems for wind turbine control and OT
• Ensure uptime, performance, resource availability, and security of wind turbine OT components and their parametrization (PCMS)
• Diagnose, troubleshoot, and resolve technical/service issues and respond to outages
• Develop and document technical solutions and communicate measures to the requestor

Conocimientos

SCADA experience

Network environments

English

Educación

Bachelor's degree in IT Engineering

Herramientas

SQL

Communication protocols

Descripción del empleo

Your Tasks

Your TasksAs part of our growth, we are hiring a

• Provide technical experise to support in assisting remotely field technicians with installation, configuration, and maintenance of IT systems software and hardware for the wind turbine's control and OT systems
• Ensure the uptime, performance, resource availability, and security of the wind turbine OT components and their parametrization (PCMS - parameter comparison management system)
• Diagnose, troubleshoot, and resolve technical and/or service issues and respond to service outages and other problems
• Develop and document technical solution in incident and communication of the measures to the respective requestor

Your Tasks

As part of our growth, we are hiring a Technical Support Specialist OT (m/f/d) to support the Service Department, contributing to the reliable operation and continuous support of wind turbine control and operational technology systems, ensuring high service standards across our fleet and supporting the effective resolution of technical challenges in an international environment by performing the following key tasks:

• Provide technical experise to support in assisting remotely field technicians with installation, configuration, and maintenance of IT systems software and hardware for the wind turbine's control and OT systems
• Ensure the uptime, performance, resource availability, and security of the wind turbine OT components and their parametrization (PCMS - parameter comparison management system)
• Diagnose, troubleshoot, and resolve technical and/or service issues and respond to service outages and other problems
• Develop and document technical solution in incident and communication of the measures to the respective requestor

Your Profile

• Bachelor's degree in IT Engineering or related field
• 3+ years of experience on SCADA and Network environments
• Experience with SQL and communication protocols
• Fluent English language skills
• Willingness to travel
• For foreign qualifications, recognition as the corresponding Spanish degree equivalency is required when applying.

Your Benefits

In addition to the opportunity to make our world a little more sustainable, we offer you:

• Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.