Supervisor (English- speaking) - Hybrid- High Tech Industry HS03

Concentrix; Barcelona; Híbrido; EUR 24.300 - 29.700; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Restaurant ticket card

Overachievement incentives

Descripción de la vacante

Concentrix in Barcelona is seeking a Supervisor (English speaking) for a hybrid role at our Barcelona site. You will lead a sales team to hit targets, forecast revenue, and maintain CRM accuracy, while coaching and developing staff to maximize performance.

You will analyze data to craft sales plays, stay informed on market trends, and collaborate with the Sales Director and clients to strengthen relationships and ensure targets are met.

Formación

• Bilingual with Dutch and advanced English.
• 3+ years proven sales experience.
• Passion for customer experience and driving team results.
• Experience in operations and strategy building.
• Excellent coaching history and ability to develop employees.
• Experience maximizing revenue through best practices.
• Experience using Salesforce.com or similar CRM.
• Experience finding solutions as a manager.

Responsabilidades

• Lead the team to achieve business targets and weekly/monthly/quarterly performance goals.
• Provide accurate sales forecasting and keep CRM data up-to-date.
• Remove roadblocks and support sales opportunities for the team.
• Monitor call time and productivity; coach team members weekly.
• Analyze data and trends to develop strategic sales plays for client territories.
• Stay current on market trends and client services developments.
• Maintain relationships with Sales Director and clients for strategic alignment.
• Collaborate with client contact on reporting and forecasting.
• Help the team meet operating and client CPT targets.
• Coordinate team incentives and performance funds.
• Build and sustain business relationships with partners to meet expectations.

Conocimientos

Dutch language

Advanced English

Sales leadership

Coaching

CRM (Salesforce)

Descripción del empleo

Job Title

Supervisor (English speaking), Hybrid location in Barcelona (on‑site), High Tech Industry HS03.

Responsibilities

• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction.
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date.
• Enabler to remove roadblocks and help the team resolve challenges to support sales opportunities.
• Monitor and drive team call time and productivity and conduct weekly performance reviews and coaching sessions with all team members.
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories.
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market.
• Maintain communication with Sales Director and external clients to ensure strategic client relationships are fostered and developed.
• Work with client contact on reporting and forecasting.
• Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs).
• Coordinate team incentives and Sales Performance Incentive Funds.
• Partner and build business relationships with all partners to ensure customer expectations are met.

Qualifications

• Bilingual or proficient in Dutch and advanced in English.
• 3+ years proven work experience in a sales role.
• Passion for customer experience and driving team results.
• Experience in operations and strategy building.
• Excellent coaching history, record of developing and retaining great employees.
• Experience maximizing revenue through best practices.
• Experience working with Salesforce.com or similar CRM.
• Experience finding solutions as a manager.

Benefits

• Full time 39 hours/week temporary contract: Monday to Friday from 09:00 - 18:00.
• Salary 27,000 euros gross/year + up to 4,000 euros gross/year in bonus plus private medical insurance, ticket restaurant card 1,540 euros and overachievement incentive 10k‑12k.
• Hybrid work opportunities and a fantastic Barcelona office location.
• Full paid training about the company and the project.
• Career development program and specialized courses.

Concentrix is an equal opportunity employer. We are proudly united as one team, one company, globally. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.