Strategic French-Speaking Client Success Manager

Gartner; Barcelona; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Gartner, Inc. (NYSE:IT) is seeking a Client Success Associate based in Egham, UK or Barcelona, Spain. You will manage a portfolio of clients, building trusted relationships from C-level to junior staff, focusing on retention and delivering value that exceeds investment.

Fluent English and French, 3+ years of relevant experience, and a Bachelor's degree (preferred) are required. Join a global team that partners with clients to surface priorities and drive measurable outcomes.

Qualifications

• Fluent in English and French at business level.
• 3+ years relevant professional experience.
• Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills.
• Bachelor’s degree preferred.

Responsibilities

• Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
• Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return on investment.
• Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.

Skills

Fluent English

Fluent French

Client relationship management

Communication

Education

Bachelor’s degree preferred

Job description

Gartner, Inc. (NYSE:IT) is seeking a Client Success Associate based in Egham, UK or Barcelona, Spain. You will manage a portfolio of clients, building trusted relationships from C-level to junior staff, focusing on retention and delivering value that exceeds investment.

Fluent English and French, 3+ years of relevant experience, and a Bachelor's degree (preferred) are required. Join a global team that partners with clients to surface priorities and drive measurable outcomes.