Bilingual Client Success Associate (FR/EN) - Hybrid

Gartner; Barcelona; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

Gartner is seeking a Client Success Associate to support a diverse client base across France and English-speaking regions. The role focuses on onboarding, demonstrating Gartner value, and driving engagement with Gartner products used by large client teams.

You will partner with senior leaders to align Gartner resources with client priorities, while collaborating with internal teams to deliver outcomes and measurable ROI. A hybrid work arrangement supports both London and Barcelona offices.

Qualifications

• Must be fluent in French and English at business level.
• Bachelor's degree preferred with 6+ months relevant professional or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

Responsibilities

• Partner with clients from various roles to ensure they are successful in using Gartner subscription.
• Introduce Gartner services and capabilities to prospective and new clients, account management or connect clients with Gartner experts.
• Identify client priorities and align Gartner resources to deliver value and ROI.
• Collaborate with internal Gartner stakeholders to drive service delivery and share best practices.
• Leverage insights and metrics to drive ongoing client engagement, satisfaction, retention and growth.

Skills

French

English (Business)

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Education

Bachelor's degree

Job description

Gartner is seeking a Client Success Associate to support a diverse client base across France and English-speaking regions. The role focuses on onboarding, demonstrating Gartner value, and driving engagement with Gartner products used by large client teams.

You will partner with senior leaders to align Gartner resources with client priorities, while collaborating with internal teams to deliver outcomes and measurable ROI. A hybrid work arrangement supports both London and Barcelona offices.