Strategic CRM & Retention Lead (Remote)

Jobgether; Málaga; Presencial; EUR 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Top-tier equipment

Annual retreats

Referral bonuses

Performance bonuses

Flexible working hours

Descripción de la vacante

Jobgether is seeking a CRM & Retention Specialist based in Spain to own customer lifecycle engagement across multiple markets. You will plan and execute CRM campaigns to boost user engagement, reactivation, and long-term loyalty in a remote-first environment, collaborating closely with product, analytics and marketing teams to optimize campaigns.

The role combines hands-on campaign execution with performance analysis, offering autonomy, exposure to advanced CRM and automation strategies, and

Formación

• Bachelor’s degree in Marketing, Business Administration, Economics or related field.
• 2+ years of experience in CRM, retention marketing, or similar roles.
• Experience in iGaming, gaming, or related sectors is desirable.
• Strong analytical mindset with ability to translate data into actionable improvements.
• Excellent communication skills in written and spoken English.
• Familiarity with CRM systems and marketing automation platforms is an advantage.
• Ability to manage multiple campaigns and priorities in a fast-paced environment.
• Collaborative experience across product, analytics, and marketing teams.

Responsabilidades

• Support the planning, setup, and execution of CRM campaigns and promotions across multiple markets.
• Monitor KPIs such as retention, reactivation, engagement, and ROI; provide regular reporting.
• Collaborate with product and analytics teams to improve retention tools, data accuracy, and reporting frameworks.
• Ensure timely delivery of regional campaigns and offers while staying competitive.
• Coordinate with internal stakeholders and external partners for smooth rollout and follow-up.
• Contribute to personalization and marketing automation initiatives with insights by market.
• Identify opportunities for campaign optimization based on performance data and user behavior.

Conocimientos

CRM experience

Retention marketing

Data analysis

Cross-functional collaboration

English communication

Marketing automation

Educación

Bachelor’s degree in Marketing, Business Administration, Economics

Herramientas

CRM systems

Marketing automation tools

Descripción del empleo

Jobgether is seeking a CRM & Retention Specialist based in Spain to own customer lifecycle engagement across multiple markets. You will plan and execute CRM campaigns to boost user engagement, reactivation, and long-term loyalty in a remote-first environment, collaborating closely with product, analytics and marketing teams to optimize campaigns.

The role combines hands-on campaign execution with performance analysis, offering autonomy, exposure to advanced CRM and automation strategies, and