Strategic Client Relationship Manager, Equity Plans

JPMorgan Chase & Co.; Barcelona; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Barcelona seeks a Client Relationship Manager for Workplace Solutions to manage post-sales relationships across named accounts, engage with decision makers, and drive revenue growth.

You will coordinate with internal teams to maximise value for clients and ensure high satisfaction levels. Strong communication skills and a proactive, client-focused mindset are essential as you build a network of share plans experts in your region and help customers optimise their equity

Qualifications

• Share Plan experience is essential.
• Experience in relationship management in global companies.
• Proactive by nature; go above and beyond to serve as a trusted adviser for your customers.
• Exceptional listening, written and verbal communication skills.

Responsibilities

• Develop and maintain strong relationships with multiple clients as assigned.
• Build depth in relationship by initiating contact and developing a relationship with decision makers.
• Manage the post-sales relationship for strategically significant accounts.
• Serve as the primary client contact and advocate for day to day and escalated issues and requests.
• Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement.
• Meet assigned targets for profitable sales volume and growth objectives in assigned accounts.
• Keep up to date with industry information which could provide value to your clients or value internally.
• Build network of share plans advisors and experts in your region

Skills

Share Plan Experience

Relationship Management

Client communication

Proactive mindset

Job description

JPMorgan Chase & Co. in Barcelona seeks a Client Relationship Manager for Workplace Solutions to manage post-sales relationships across named accounts, engage with decision makers, and drive revenue growth.

You will coordinate with internal teams to maximise value for clients and ensure high satisfaction levels. Strong communication skills and a proactive, client-focused mindset are essential as you build a network of share plans experts in your region and help customers optimise their equity