Strategic Account Executive (German Speaking)

Twilio Inc.; España; Remote; EUR 120.000 - 170.000; Vollzeit

Zusammenfassung

Twilio Inc. seeks a Strategic Account Executive (German Speaking) to drive high-value opportunities across Europe, focusing on DACH.

You will manage fast growing customers, expand revenue, and close complex deals for voice, messaging, email, and security solutions. Based in Spain with a remote-first approach, you may travel up to 25% to meet clients and deepen relationships, collaborating with cross-functional teams to deliver value and drive account growth.

Qualifikationen

• 6+ years of Account Management/Sales experience closing complex technical solutions.
• Experience with large multinational enterprise customers and digital natives.
• Proven track record of meeting or exceeding quota.
• Solid understanding of cross- and upsell within mature customer bases.
• German language proficiency is required.
• Experience selling to business and technical audiences is desirable.

Aufgaben

• Sell into high-value prospects and customers across EMEA with a focus on DACH.
• Manage fast-growing customers and drive revenue growth and wallet share.
• Create pricing proposals, negotiate terms and manage contract processes.
• Build trust with technical customers and peers and communicate complex details clearly.
• Balance multiple deals and priorities while delivering excellent customer satisfaction.

Kenntnisse

Account management

German language

Quota achievement

Cross-sell upsell

Technical sales

Communication industry

Jobbeschreibung

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as Twilio's next Strategic Account Executive (German Speaking).

About the job

This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts.

Responsibilities

• Servicing the fastest growing customers in the region.
• Growing our revenue and share of wallet within your key account list.
• Opening doors to the purchase of Twilio's products and services - including voice, messaging, email, contact centre, account security software.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience.
• Building trust and mutual respect with technical customers and peers.
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Qualifications

• Required: 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to digital natives.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
• A solid understanding of financial reporting within a direct customer base - Revenue tracking.
• German language proficiency.
• Desired: Ideally, you also have experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market is preferable.
• Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification.
• Or have prior experience in a traditional telecommunications environment/business.
• Curious networker.
• Strong emotional intelligence.

Location

The position will be based in Spain.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself.