Store Manager - La Roca Outlet

Diesel; Barcelona; On-site; EUR 38,000 - 56,000; Full time

Benefits offered by this job

Diesel employee discount

Dynamic team

Inclusive environment

Development opportunities

Global store network opportunities

Job summary

Diesel is seeking a Store Manager for its La Roca Village location on a permanent, full-time basis. The role focuses on driving sales, leading a passionate team, and delivering exceptional customer service to locals and tourists.

You will implement action plans, manage stock, coordinate omni-channel activities, and uphold Diesel and OTB guidelines while building strong client relationships and a vibrant in-store experience.

Responsibilities

• Establish and implement regular action plans in cooperation with Retail Manager to develop sales for each product category and clientele.
• Be aware of local trading environment and its impact on sales; act as a brand ambassador to VIP clientele.
• Ensure adequate client and prospect databases.
• Support and manage omni-channel activities (in store pick-up, etc.) ensuring compliance with corporate standards.
• Meet inventory accuracy, review merchandise assortment and optimize stock levels and mix.
• Execute all procedures and processes defined by the company.
• Comply with stock protection and maintain loss reduction standards.
• Achieve financial objectives proposing action plans and adapt to situations quickly.
• Hire passionate people and coach growth and development of the team.
• Develop meaningful and loyal client relationships through CRM initiatives and to apply OTB standards.
• Keep momentum towards long-term strategy while achieving store and organizational goals.
• Analyze CRM data and propose in-store CRM activities to win new customers and retain existing ones.
• Network with department stores and shopping areas to exchange information.
• Establish and maintain safety management system of store facility, stocks, equipment.
• Respond properly in event of disasters (earthquakes, fires, etc.).
• Plan and implement sales objectives on a daily and monthly basis.
• Evaluate staff performance and provide feedback and coaching.
• Streamline workflow and create staff shifts.
• Ensure stores are properly cleaned and maintained.
• Analyze and report on sales, competitors, trends and other variables.
• Set up and maintain effective VMD based on VMD guidelines.

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

For our La Roca Village store we're looking to fill the position of Store Manager on a permanent basis.

Job Responsibilities

• Establish and implement regular action plans in cooperation with Retail Manager, to develop sales for each product category and clientele (both local and tourist)
• Be aware of local trading environment and its impact on sales. Act as a brand ambassador to strengthen relationship with VIP clientele.
• Ensure adequate client and prospect databases
• Support and manage omni-channel activities (in store pick-up, etc.) ensuring the full compliance with corporate standard and guidelines.
• Meet inventory accuracy, review merchandise assortment on a regular basis. Plan and act to optimize stock level and stock mix to reflect sales, buying trends and customer demands.
• Execute all procedures and processes defined by the company.
• Comply with stock protection and maintain loss reduction standards.
• Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation.
• Hire passionate people and coach the growth and development of the team in providing excellent and specialized customer service to transform each client experience into dreamlike moments.
• Develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of OTB standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.)
• Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals
• Analyzes CRM data, proposes in-store CRM activities using the data, propose and implements the activities to win new customers and retain existing customers.
• Networks with department stores, shopping areas and neighborhood stores to exchange information
• Establishes and maintains a safety management system of the store facility, stocks,equipment
• Respond properly in the event of disasters (earthquakes, fires, typhoons, thefts ..)
• Plans and implements sales objectives on a daily and monthly basis.
• Evaluates staff performance and provides them with feedback and coaching.
• Streamlines the workflow and creates staff shifts.
• Ensures stores are properly cleaned and maintained (windows, furniture, lighting, etc.)
• Analyzes and reports on sales, competitors, regional and market trends and other variables.
• Sets up and maintains effective VMD based on the VMD guidelines

What We Offer

• A Full Time permanent contract
• A competitive pay depending on your performance
• A range of development opportunities in Diesel and OTB group Store network in Spain and abroad
• A generous employee discount on Diesel
• A awesome, young and dynamic team
• Highly inclusive working environment

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.

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