Sr Manager, Technology Consulting

Dynatrace; Barcelona; Presencial; EUR 90.000 - 150.000; Jornada completa

Descripción de la vacante

Dynatrace is seeking a Senior Regional Services Manager to lead Iberia and ROE, based in Barcelona. You will drive delivery excellence, build high-performing teams, and partner with Sales and SSD to optimize resourcing and engagements.

You will coach and mentor staff, manage stakeholder expectations, and ensure customer outcomes across EMEA engagements, reporting to the Regional Services Director.

Formación

• 5+ years of relevant industry experience, including 2+ years in a people-management role.
• Strong understanding of Dynatrace technology and Services delivery.
• Proven ability to build, coach, and retain high-performing teams.
• Strong stakeholder management and communication skills (Spanish/English).
• Based in Barcelona; ability to travel regionally.

Responsabilidades

• Manages day-to-day PS leader for Iberia and ROE regions. Ensures consistent delivery quality and adherence to Dynatrace methodologies across customer engagements.
• Partners with Sales and SSD to plan resourcing and prioritize high-value engagements.
• Coaches and mentors team members, driving skill growth and career progression.
• Escalates and resolves delivery risks, resourcing conflicts, and customer issues.
• Contributes to regional strategy and reports on team/portfolio health to the Regional Services Director.

Conocimientos

People management

Stakeholder management

Communication skills

Dynatrace knowledge

Travel readiness

Educación

Degree in Computer Science, Engineering, IT, or Business Administration

Descripción del empleo

Your role at Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation

The Senior Regional Services Manager leads Iberia regional team of consultants/architects delivering Dynatrace Professional Services engagements across EMEA, with a base in Barcelona. This leader is accountable for team performance, delivery quality, and customer outcomes, while developing talent and coordinating closely with Sales and SSD in Iberia and ROE.

Purpose of the Role:

Build, coach, and lead a high-performing regional services team, ensuring consistent delivery excellence, strong customer outcomes, and career growth for team members, acting as the day-to-day PS leader for Iberia and ROE regions.

Responsibilities:

• Manages day-to-day PS leader for Iberia and ROE regions. Ensures consistent delivery quality and adherence to Dynatrace methodologies across customer engagements.

• Partners with Sales and SSD to plan resourcing and prioritize high-value engagements.

• Coaches and mentors team members, driving skill growth and career progression.

• Escalates and resolves delivery risks, resourcing conflicts, and customer issues.

• Contributes to regional strategy and reports on team/portfolio health to the Regional Services Director.

What will help you succeed

Required skills:

• Degree in Computer Science, Engineering, IT, or Business Administration, or equivalent experience. 5+ years of relevant industry experience, including 2+ years in a people-management role.

• Strong understanding of Dynatrace technology and Services delivery.

• Proven ability to build, coach, and retain high-performing teams.

• Strong stakeholder management and communication skills (Spanish/English).

• Based in Barcelona; ability to travel regionally.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries .

• An environment that fosters innovation, enables creative collaboration, and allows you to grow.

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

• A truly international mindset with Dynatracers from different countries & cultures all over the world

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.