Spanish Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Madrid; Vor Ort; EUR 28.000 - 39.000; Vollzeit

Benefits dieser Stelle

Fully Paid Relocation Package (flight,

Zusammenfassung

Mercier Consultancy Group is seeking Spanish-speaking Transportation Customer Experts to join our team in Greece. This role focuses on delivering world-class support to passengers and logistics partners across phones, email, and chat, with relocation provided for the right candidate.

You will troubleshoot bookings, scheduling, and disruptions while maintaining high service standards and adhering to safety guidelines.

Qualifikationen

• Native or fluent Spanish (speaking and writing) required.
• Proficiency in English for global team interactions.
• EU passport or Greece work permit mandatory.
• Experience in customer service in transportation/travel is highly desirable.
• Willingness to relocate to Greece for this position.
• Ability to work in a remote professional environment.

Aufgaben

• Provide high-quality support to clients navigating international transportation services via phone, email, and chat.
• Resolve complex booking, scheduling, and logistical inquiries within the dynamic transportation sector.
• Maintain a deep understanding of transportation safety protocols and service guidelines to ensure a seamless user experience.
• Proactively troubleshoot travel-related disruptions, demonstrating empathy and problem-solving skills for Spanish-speaking travelers.
• Collaborate with international teams to optimize communication flows and service standards across all transportation channels.
• Document all interactions accurately within the CRM to ensure a comprehensive history of service delivery.
• Represent our premium brand by upholding the highest standards of communication and professional etiquette.

Kenntnisse

Spanish fluency

English proficiency

Customer service

CRM experience

Tools

CRM software

Jobbeschreibung

Spanish Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities through our expertise in the BPO and staffing sectors, ensuring our partners find the perfect fit for their evolving global needs.

Job Overview

We are currently seeking dedicated professionals to join our team as Spanish Speaking Transportation Customer Experts in Greece. This pivotal role focuses on delivering world-class service within the fast-paced transportation industry, helping passengers and logistics partners navigate complex travel solutions with efficiency and professionalism.

Key Responsibilities

• Provide high-quality support to clients navigating international transportation services via phone, email, and chat


• Resolve complex booking, scheduling, and logistical inquiries within the dynamic transportation sector


• Maintain a deep understanding of transportation safety protocols and service guidelines to ensure a seamless user experience


• Proactively troubleshoot travel-related disruptions, demonstrating empathy and problem-solving skills for Spanish-speaking travelers


• Collaborate with international teams to optimize communication flows and service standards across all transportation channels


• Document all interactions accurately within the CRM to ensure a comprehensive history of service delivery


• Represent our premium brand by upholding the highest standards of communication and professional etiquette

Requirements

• Native or fluent Spanish (spoken and written) is required for this role


• Proficiency in English to effectively interact with our global team


• Valid EU passport or a valid work permit for Greece is mandatory


• Previous experience in customer service, specifically within the transportation or travel industry, is highly desirable


• A strong desire to thrive in one of our Spanish Speaking Transportation Customer Experts positions in Greece


• Excellent communication skills and the ability to work in a remote professional environment

Benefits

What We Offer

• Competitive Monthly Salary


• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)


• Fully Paid Training programs to ensure your success in the transportation sector


• Health Insurance coverage for your peace of mind


• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for these Jobs in Greece


• Monthly Performance Bonus to reward your dedication and results


• And Much More, including ongoing career development opportunities

Life in Greece

Choosing to work in Greece offers an unparalleled lifestyle, blending ancient history with a vibrant, modern Mediterranean culture. When you secure one of our Spanish-speaking jobs, you gain access to the sun-drenched landscapes and iconic islands that make Greece a top global destination. Beyond the pleasant weather, the country provides a high quality of life that is both affordable and deeply enriching.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless, allowing you to focus on enjoying the world-renowned cuisine and warm hospitality of the locals. By joining our team for this Spanish Speaking Transportation Customer Experts position in Greece, you are choosing a professional journey that perfectly balances career advancement with the relaxed, rewarding pace of life in Greece.