Spanish-Speaking CX Specialist (Relocate to Greece)

Next Job Abroad; Barcelona; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Flight tickets to Greece

Hotel or apartment upon arrival

AFM tax number + social security help

Real estate guidance in Athens

Job summary

Next Job Abroad is seeking a Customer Experience Specialist for Spanish-speaking customers across Europe, with relocation to Greece. You will be the friendly voice for top brands, handling inquiries via phone, chat, and email, and guiding users through products and account features.

The role emphasizes clear communication, empathy, and ongoing learning, with onboarding and relocation support to help you settle while joining a multicultural, international team.

Qualifications

• Fluency in Spanish at native or C1/C2 level.
• English proficiency at B2 or higher to navigate systems.
• EU passport or valid Greece work permit.
• Willingness to relocate to Greece in coming weeks.
• Digital literacy and comfortable with basic software.
• Strong communication and empathetic problem-solving mindset.

Responsibilities

• Be the voice of global brands for Spanish-speaking customers across Europe.
• Assist customers via phone, live chat, and email with inquiries regarding products, order tracking, bookings, or account support.
• Troubleshoot and guide users through basic technical issues, service setups, or account features.
• Collaborate globally with international colleagues in a multicultural environment.
• Engage in continuous learning to stay updated on features, tools, and updates.

Skills

Spanish fluency

English proficiency

Digital literacy

Soft skills

Relocation readiness

Job description

Next Job Abroad is seeking a Customer Experience Specialist for Spanish-speaking customers across Europe, with relocation to Greece. You will be the friendly voice for top brands, handling inquiries via phone, chat, and email, and guiding users through products and account features.

The role emphasizes clear communication, empathy, and ongoing learning, with onboarding and relocation support to help you settle while joining a multicultural, international team.