Spanish-Speaking Customer Advisor –GREECE

Cross Border Talents; Calpe; Hybrid; EUR 19,000 - 27,000; Full time

Benefits offered by this job

Full relocation package

Flexible work model

Paid annual leave

Structured onboarding and training

Job summary

Cross Border Talents is hiring a Spanish-speaking Customer Advisor to join an international CX team in Athens, Greece. You can work remotely, from a modern office, or a mix of both, with a full relocation package to support your move.

No prior experience is required. Full paid training starts from day one, making this an ideal starting point for a career in customer experience.

Qualifications

• Native or fluent Spanish (C1/C2).
• Fluent English required for team collaboration.
• 0–2 years in customer service or client-facing roles.
• EU work authorisation or visa sponsorship eligibility.

Responsibilities

• Handle inbound customer enquiries in Spanish by phone, email and live chat.
• Resolve issues, provide accurate information and escalation when needed.
• Record all interactions accurately in the CRM system.
• Deliver a consistently professional, high-quality customer experience.
• Work with your team to meet and exceed customer satisfaction targets.

Skills

Spanish (C1/C2)

English (fluent)

Communication skills

Remote & office work

Problem solving

Job description

About the Role

We are recruiting for a Spanish-speaking Customer Advisor to join an international customer experience team in Athens, Greece. You can work remotely, from a modern office, or a mix of both, and a full relocation package is provided to support your move.

No prior experience is required. Full paid training is provided from day one, making this an ideal starting point for a career in customer experience.

Key Responsibilities

• Handle inbound customer enquiries in Spanish by phone, email and live chat
• Resolve issues, provide accurate information and escalation cases where needed
• Record all interactions accurately in the CRM system
• Deliver a consistently professional, high-quality customer experience
• Work with your team to meet and exceed customer satisfaction targets

Requirements

• Native or fluent Spanish (C1/C2), essential
• Fluent English (team working language)
• 0–2 years of experience in customer service, retail, hospitality or any client-facing role (entry-level candidates welcome)
• Clear, empathetic and professional communication
• Able to work independently remotely and within an office team
• Positive, solution-focused attitude
• EU work authorisation, or eligibility for visa sponsorship

What's on Offer

• Full relocation package: flights, accommodation support and settling-in assistance
• Flexible work model: remote, on-site or hybrid
• Competitive salary plus performance bonuses
• Paid annual leave plus Greek public holidays
• Structured onboarding and ongoing training
• Multicultural, international team
• Clear career progression paths

Why Athens?

Athens combines rich history, Mediterranean weather, excellent food and a fast-growing international tech and customer experience sector. The relocation support takes care of the logistics, so you can focus on settling in.