Social Media & Operations Internship - Italian Market

Degusta Box; Barcelona; On-site; EUR 6,700 - 11,000; Full time

Benefits offered by this job

600€ gross/month internship

Bonus up to 100€ gross/month

1 day holiday per month

Half a day off for birthday

Flexible schedule

Snacks & drinks

Social events

Central Barcelona office

Referral bonus

Job summary

Degusta Box in Barcelona is seeking an enthusiastic Social Media & Operations Intern to gain hands-on experience in the food and beverage industry across Europe. You will assist in daily Social Media management and contribute to initiatives for customers and clients in the Italian market while collaborating with a dynamic team.

You will compile reports, create content, manage communities, research influencers, and support operations and customer service.

Qualifications

• Native Italian and fluent English.
• Must provide Internship Agreement for at least 6 months.
• Proficient with Microsoft Office suite.
• Highly organized and able to multitask.
• Independent and able to meet tight deadlines.
• Self-starter with a willingness to learn.
• Excellent attention to detail.
• Strong interest in Social Media.

Responsibilities

• Compile B2B Social Media Report.
• Support Social Media Specialist with content creation (Stories/Posts, Copy, Newsletters, translations...).
• Proactively manage community on Facebook and Instagram to encourage engagement.
• Community management on SM channels.
• Support bloggers management and influencer research.
• Assist Campaign Manager with Operations tasks (Logistics, Flyer creation, Brand chasing, Samples management, Shipping lists, Market Research reports).
• Assist DegustaBox customers by phone, email and Social Media.
• Handle customer complaints and provide solutions.

Skills

Italian (native)

English fluency

Tools

Microsoft Office

Job description

ABOUT US

Based in Barcelona, we bring food and beverage brands closer to consumers in France, Germany, the UK, Italy and Spain through innovative In-home Sampling, Market Research and Social Media campaigns. Our mission? To bring Surprise and Joy to as many homes as possible!

We believe that a combination of a fun product and great people is what makes us stand out. Our work culture is built on collaboration, openness, and positivity, where ownership, proactivity, and pragmatism are highly valued.

We stand out by offering an innovative, efficient and exciting solution for food and beverage brands all over Europe, delivered by the best teams of professionals - you could be next!

THE ROLE

Our Social Media & Operations Internship combines several exciting aspects. You will get to know the food and beverage industry deeply while assisting in daily Social Media management.

We want you to join us in making DegustaBox the best experience possible for both our customers and clients in the Italian market while working alongside our fun-spirited and dedicated team!

YOU WILL

• Compile B2B Social Media Report.
• Support our Social Media Specialist with content creation ( Stories/ Posts, Copy, Newsletters, translations...).
• Proactively manage the community by replying to all inquiries on Facebook and Instagram as well as monitoring daily interactions to encourage audience engagement.
• Community management on our SM channels.
• Support with bloggers management and new influencers research.
• Support Campaign Manager with Operations tasks (Logistics, Flyer creation, Brand Chasing, Samples management, Shipping list creation, Product sheets creation or Market Research report creation...).
• Support DegustaBox customers over the phone, by email and through Social Media.
• Handle customer complaints, provide solutions and alternatives for the market.

THIS IS YOU

• You speak Italian at a native or close to native level and you are fluent in English.
• You are able to provide an Internship Agreement for a minimum of 6 months.
• You are confident using Microsoft Office.
• You are highly organised and can multitask.
• You work independently and to tight deadlines.
• You’re a self-starter - we don’t expect you to know everything straight away but value your ability to learn.
• You have excellent attention to detail.
• You have a strong interest in Social Media.

WHAT DO WE OFFER

• Internship remuneration of 600€ gross/ month.
• Performance bonus of up to 100€ gross/ month.
• One day of holiday per month of internship.
• Half a day off to celebrate your birthday.
• Flexibility in schedule.
• Fresh fruit, drinks and loads of snacks.
• Social events such as our rooftop BBQ’s and seasonal parties.
• Fantastic colleagues from all over the world.
• Referral bonus.
• Central Barcelona office location.

Degusta Box is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.