Sneaker Maker - Barcelona - La Roca

Golden Goose Group; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Golden Goose Group is seeking a passionate Sneaker Maker in Barcelona to enhance our customer experience through personalized co-creation services. This role focuses on crafting unique sneakers that resonate with clients, requiring artistic and communication skills.

The ideal candidate should have a high school degree, fluency in Spanish and English, and a flair for customer engagement. Join us in creating meaningful connections with our clients while upholding the brand's values through a distinct co-creation journey.

Formación

• Fluency in Spanish and English; knowledge of additional languages a plus.
• Previous sales experience in retail or customer service sector preferred.
• Artistic skills including hand-drawing abilities.

Responsabilidades

• Co-create personalized products with clients using various techniques.
• Guide clients in a co-creation experience while maintaining brand values.
• Engage in sales activities to meet business goals.
• Ensure customers are registered on the Golden App for segmentation.
• Maintain co-creation area according to visual merchandising standards.
• Assist with inventory management and opening/closing procedures.

Conocimientos

Fluency in Spanish

Fluency in English

Sales experience

Artistic skills

Problem-solving skills

Time management skills

Empathy

Educación

High school degree (design field preferred)

Herramientas

Digital tools (Golden App, Sales Force, Xstore, Stealth)

Descripción del empleo

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one‑of‑a‑kind creations.

Description

We are looking for a passionate talent to build our customer experience.

Mission

The Sneaker Maker role is centered around Co‑creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co‑creation experience that fosters durable connections with the brand.

Essential Duties and Responsibilities

• Co‑create personalized GG products with the clients employing a variety of drawing and illustration techniques.
• Guide clients through a unique co‑creation experience, maintaining the brand’s values and storytelling throughout their journey in the store.
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross‑selling and up‑selling. Support encompasses pre‑sale and post‑sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations.
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling.
• Maintain the co‑creation area in good conditions adhering to our visual merchandising standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

• Fluency in Spanish and English. Additional language knowledge will be considered as a plus.
• Sales experience: previous experience preferably in retail/Customer service sector is considered as a plus.
• Problem solving and time management skills.
• Artistic skills and hand‑drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills).
• Empathy, solid communication and interpersonal skills, strong team attitudes.
• Flexibility to adapt to the evolving needs of the business and our customers.
• High school degree at least (design field is preferable).

Equal Opportunity Statement

We are an equal opportunity employer and passionately believe that our strength lies in people uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.