Services Industry Process Consultant

Dassault Systèmes; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

Dassault Systèmes in Madrid is seeking an Industry Process Consultant to reveal, demonstrate and validate how to maximise the value of the portfolio for customers. You will apply VALUE ENGAGEMENT and lead demonstrations, engaging with the account team to pursue opportunities during pre-sales and services engagements.

You will leverage the 3DEXPERIENCE platform to transform customer processes, document the value articulation, and contribute to successful go-lives while building trusted advisor

Formación

• Minimum 3 years in an industry process consultant role.
• Ability to lead an engagement team and manage customer relationships.
• Experience with software vendor or systems integrator environment.
• Strong communication and problem-solving skills.

Responsabilidades

• Master the 3DEXPERIENCE platform usage with expertise across industry offers.
• Articulate and document how proposed solutions address business needs and KPIs.
• Identify opportunities to transform the customer’s processes and accelerate value realization.
• Lead customer demonstrations and enable Sales Ecosystem and Partners.
• Model business processes and capture best practices.
• Develop content for customer presentations and knowledge sharing.

Conocimientos

Customer engagement

Value-based selling

Leadership

Communication

Educación

Industry process consultant experience (3+ years)

Herramientas

3DEXPERIENCE Platform

Descripción del empleo

The Industry Process Consultant's mission is to reveal, demonstrate and validate with customers how to maximize the value of the Dassault Systèmes portfolio.

Role Description & Responsibilities

The Industry Process Consultant adopts a customer centric approach, applying the VALUE ENGAGEMENT framework in customer's context, and considering the users’ adoption up to monthly / weekly usage. As such, he/she contribute to the generation of new leads and opportunities during the engagement.

The Industry Process Consultant advises customers to transform their businesses by improving their processes, by leveraging 3DEXPERIENCE platform on the Cloud and best-in-class practices.

Depending on the organization, he/she collaborates with the Account team to realize opportunities (pre-sales), implement solutions in customers’ environments (services) and contribute to identifying and pursuing new opportunities. As such the Industry Process Consultant impacts pipeline generation.

• Master the 3DEXPERIENCE platform usage with an extended level of expertise in several Industry or Brand offers.
• Articulate and document how the proposed solutions address the business needs and document the value articulation within the Customer Value Model in accordance with the methodology and definitions. This includes detailing “enablers”, “enabling changes”, “business changes” and their associated KPIs.
• Contribute to increase the deal size by identifying opportunities to transform or improve the customer’s processes, accelerating the deal signature and securing successful go-lives.
• Lead the definition, the preparation and the delivery of customer’s specific demonstrations.
• Demonstrate the value, based on identified KPIs and Customer Value Model, using standard or specific demonstrations with storytelling adapted to the audience (Users, Process Owners).
• Support the solutions’ enablement of Sales’ Ecosystem and Partners.
• Lead VALUE ENGAGEMENT activities, taking ownership of deliverables and exposing their content during customer presentations.
• Perform customer’s business processes modeling, analysis and reengineering on a specific scope to propose usage of the 3DEXPERIENCE Platform.
• Take leadership on capitalization and document customer’s best practices.
• Lead RFx answers to allocated topics within functional scope.
• Share knowledge (Posts, Answer to questions …) in the IPC Role Community (#ProcessConsulting).
• Animate the IFWE Loop communities together with the account/project team.

Qualifications

3 years minimum in an industry process consultant role within a major software vendor, a solution integrator or an industrial company. Good capability to manage a customer relationship from technical standpoint in his domain. Ability to lead an engagement team on a dedicated scope.

Soft Skills

Good knowledge of the 3DEXPERIENCE Platform

• Verbal communication
• Presenting to others
• Self Development
• Accountability
• Leading Others
• Listening to others
• Solving Problems

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.