ServiceNow IT Analyst - Entry Level (IRM & Analysis)

F. Hoffmann-La Roche AG; Madrid; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Roche Spain is seeking an IT Technical Analyst for ServiceNow IRM to support requirement gathering and data analysis under guidance. This entry-level role emphasizes continuous learning within well-defined tasks, using established templates and delivering clearly documented requirements within an agile team.

You will assist senior analysts and solution architects, translate business policies into functional requirements, and collaborate with stakeholders to ensure timely, high-quality outputs.

Formación

• Entry-level experience with requirement gathering and data analysis under guidance.
• Knowledge of Risk Management and IT Security is a plus.

Responsabilidades

• Assist with requirement gathering and document basic requirements.
• Support senior Analysts and Solution Architects in problem analysis.
• Clarify stakeholder needs and map requirements.
• Prepare basic project updates and capture feedback.

Conocimientos

ServiceNow Foundations

AI Proficiency

Agile Methodologies

Requirement Translation

Analytical mindset

Herramientas

Claude (LLM)

Descripción del empleo

Roche Spain is seeking an IT Technical Analyst for ServiceNow IRM to support requirement gathering and data analysis under guidance. This entry-level role emphasizes continuous learning within well-defined tasks, using established templates and delivering clearly documented requirements within an agile team.

You will assist senior analysts and solution architects, translate business policies into functional requirements, and collaborate with stakeholders to ensure timely, high-quality outputs.