ServiceNow IT Analyst: Entry-Level & Growth Path

Roche; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

Roche is seeking an entry-level IT Analyst for ServiceNow IRM to assist with requirement gathering and routine data analysis under supervision. You will work within defined templates, supporting senior analysts and learning core business analysis principles.

The role emphasizes learning, collaboration, and contributing to basic IT solution feature design while developing foundational skills in risk and security awareness.

Formación

• Entry-level candidate with focus on assisting requirement gathering and data analysis.
• Eagerness to learn and follow established business analysis principles and frameworks.
• Knowledge of Risk Management and IT Security is a plus.

Responsabilidades

• Scope and document requirements within well-defined templates and processes.
• Support senior analysts in analyzing technical problems and mapping requirements.
• Identify stakeholder needs and help present basic solutions within defined scope.
• Assist in preparing project updates and gathering stakeholder feedback on small engagements.
• Learn how changes impact single-solution components and the broader objectives.

Conocimientos

ServiceNow Foundations

AI Proficiency

Agile Methodologies

Requirement Translation

Educación

Entry-level experience in business analysis

Herramientas

Claude AI

Descripción del empleo

Roche is seeking an entry-level IT Analyst for ServiceNow IRM to assist with requirement gathering and routine data analysis under supervision. You will work within defined templates, supporting senior analysts and learning core business analysis principles.

The role emphasizes learning, collaboration, and contributing to basic IT solution feature design while developing foundational skills in risk and security awareness.