ServiceNow Junior Developer 100% (f/m/d)

Julius Baer; Madrid; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

Julius Baer is seeking a Junior ServiceNow Developer to join the IT Service Management engineering team. You will primarily develop ITSM workflows, incident/change management, and integrations, with a focus on reliability and compliance in a regulated financial setting.

The role requires strong JavaScript, Glide API experience, familiarity with REST/SOAP and a collaborative, agile mindset, fluent English, and a willingness to learn and grow in a global environment.

Formación

• Solid foundation in JavaScript and ServiceNow scripting concepts.
• Familiarity with ITIL processes (Incidents, Problems, Changes) and their application.
• Experience with REST/SOAP integrations and JSON/XML formats.

Responsabilidades

• Develop and configure ITSM applications within ServiceNow.
• Build custom forms, workflows, and modules across Incident, Problem, Change, and Request Management.
• Design automated processes to improve efficiency and compliance.
• Collaborate with developers, process owners, and IT stakeholders in a regulated environment.
• Participate in agile delivery and code reviews.

Conocimientos

JavaScript

Glide API

Server-side scripting

Client scripts

Agile teamwork

Debugging

English fluency

Herramientas

ServiceNow

REST API

SOAP API

JSON/XML

Descripción del empleo

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking a Junior ServiceNow Developer to join our IT Service Management engineering team. In your role you will be mainly developing, but not restricted to, ITSM supporting our Business-as-Usual Stream.

YOUR CHALLENGE

Key areas of involvement include:

• Application Development & Configuration: Build custom applications, forms, modules, and workflows tailored to business requirements across Incident, Problem, Change, and Request Management
• Automation & Workflow Design: Develop and optimise automated processes to increase efficiency, reduce manual effort, and strengthen compliance
• System Integrations: Collaborate on integrating ServiceNow with external systems via REST/SOAP APIs, middleware, or integration hubs
• Performance & Stability: Identify and resolve performance bottlenecks, troubleshoot issues, and apply best practices for scalability and usability
• Security & Compliance: Ensure all developments adhere to strict security protocols, access controls, and audit requirements in line with financial industry standards
• Working closely with fellow developers, process owners, and IT stakeholders, gaining insight into both technical architecture and business operations within a globally regulated environment

YOUR PROFILE

• Solid foundation in JavaScript and object-oriented programming; familiarity with Glide API, server-side scripting (e.g., Business Rules, Script Includes), and client scripts on the ServiceNow platform
• Basic understanding of ITIL frameworks (Incident, Problem, Change Management) and their implementation in enterprise systems
• Familiarity with web technologies, JSON/XML, and integration patterns (REST/SOAP)
• Strong analytical and troubleshooting abilities — you enjoy digging into logs, debugging issues, and finding root causes
• A collaborative mindset with good communication skills; comfortable asking questions, giving updates, and working in agile teams
• Willingness to take ownership, follow coding standards, and continuously improve your craft
• Fluency in written and spoken English; additional languages are an asset in our international setting
• Certifications such as ServiceNow Certified System Administrator (CSA) or Associate Developer are advantageous but not mandatory

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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