Service Delivery Manager Regis-TR

SIX Group Services Ltd.; Las Rozas de Madrid; Hybrid; EUR 75,000 - 95,000; Full time

Benefits offered by this job

Flexible Work Models

Personal Development

Agile Working Methods

Job summary

SIX Group Services Ltd. in Madrid offers a Service Delivery Manager ( Regis-TR ) role with up to 40% remote work.

You will bridge Business, Product, IT, and Operations to ensure governance, delivery, and continuous improvement of critical Trade Repository applications in a highly regulated financial market. You will collaborate with Product Owners, IT Managers, and development teams to ensure regulatory compliance and high-quality service delivery.

Qualifications

• Proven experience in service delivery management within a software development environment.
• Strong understanding of Agile methodologies and SDLC governance.
• Experience coordinating multiple stakeholders across Business, Product, IT, Operations, Risk and Compliance.
• Fluent in English; Spanish language is beneficial.

Responsibilities

• Lead the governance of the application, ensuring adherence to SDLC standards and quality requirements.
• Own release planning and delivery execution with transparency on scope, timelines, dependencies and risks.
• Monitor delivery performance and drive continuous improvement to enhance quality and efficiency.
• Support solution implementation and operational excellence activities, ensuring production readiness.
• Act as the main business stakeholder for application initiatives while ensuring compliance with controls and security.

Skills

SDLC governance

Release planning

Delivery management

Agile methodologies

Stakeholder management

Communication

English proficiency

Spanish (advantage)

Education

University degree (CS/Engineering/IS)

Job description

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SIX drives the transformation of financial markets.

What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

Service Delivery Manager Regis-TR

Madrid | Working from home up to 40% | Reference 8148

Do you want to work in a highly dynamic and regulated financial market environment? Are you passionate about software delivery, governance, and operational excellence? Then our REGIS-TR Service Delivery team would like to hear from you.

We are a collaborative and delivery-focused team responsible for ensuring the successful development, delivery, and operation of critical Trade Repository applications. Our mission is to provide reliable, compliant, and high-quality services that support regulatory reporting obligations and business growth.

In this role, you will act as the bridge between Business, Product, IT and Operations teams, ensuring effective governance, delivery execution, and continuous improvement of the application lifecycle. You will work closely with Product Owners, Application IT Managers, Development Teams, Operations, Compliance, Risk, Security and key business stakeholders to deliver value while maintaining the highest quality and regulatory standards

What You Will Do

• Lead the governance of the application, ensuring adherence to SDLC standards, quality requirements, and agreed ways of working.
• Own release planning and delivery execu
• tion in collaboration with Product Owners and development teams, ensuring transparency on scope, timelines, dependencies, and risks.
• Monitor delivery performance, define and analyze delivery metrics, and drive continuous improvement initiatives to enhance quality and efficiency.
• Support solution implementation and operational excellence activities, ensuring service stability, incident follow-up, and production readiness.
• Act as the main business stakeholder for application-related initiatives while ensuring compliance with internal controls, risk management, security, and regulatory requirements.

What You Bring

• University degree in Computer Science, Engineering, Information Systems, Business Technology, or a related discipline.
• Proven experience in Service Delivery Management, Application Management, Product Delivery, or a similar role within a software development environment.
• Strong understanding of Agile methodologies, SDLC governance, backlog management, release planning, and software quality practices.
• Experience working with multiple stakeholders across Business, Product, IT, Operations, Risk, Compliance, and Security functions.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to drive delivery in complex and regulated environments.
• Fluent in English (written and spoken).
• Spanish is considered an advantage.

If you have any questions, check out our FAQ page or call Yuliya Stoyko at [phone] .

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.