Service and Guest Relations Allrounder

Confidential employer; Palma; Presencial; EUR 15.000 - 21.000; A tiempo parcial

Descripción de la vacante

Son Manera Retreat Finca on Mallorca invites an allrounder to join a small, dedicated team for service, guest relations and housekeeping. This year‑round, part‑time role offers 30–35 hours weekly across morning and evening shifts from 07:30 to 22:00, with immediate start.

You bring gastronomy or hotel sector experience, confident English and Spanish, and a neat, professional appearance. A Mallorca residence is required, and an interest in yoga or holistic living is a great fit for our retreat

Formación

• Experience in gastronomy or hotel sector.
• Fluent in English and Spanish.
• Professional appearance with friendly personality.
• Ability to work under pressure balancing administrative tasks and front‑of‑house care.
• Interest in yoga/holistic living is a plus.
• Resides on Mallorca.

Responsabilidades

• Manage the morning breakfast buffet from setup to service and清 dishes.
• Handle dinner shifts including setting, beverage service, guest assistance and post‑service cleaning.
• Greet guests during check‑in and manage check‑out including billing.
• Provide full concierge support for massages, bike rentals and island excursions.
• Box daily cleaning tasks and perform behind‑the‑scenes admin duties.

Conocimientos

Gastronomy experience

Hotel sector experience

English & Spanish

Descripción del empleo

Are you passionate about hospitality and love putting a smile on guests' faces? Do you enjoy taking the initiative wherever an extra pair of hands is needed, working independently within a small, dedicated team? Son Manera Retreat Finca is a tranquil sanctuary specialized in yoga, meditation, and seminar holidays. Featuring 25 rooms, the estate is situated on the outskirts of Montuiri, approximately 30 minutes from Palma, Mallorca. We are looking for a reliable and versatile Allrounder for Service, Guest Relations, and Housekeeping to join our team.

Your key responsibilities:

• Managing the morning breakfast buffet from setup and drink service to clearing tables and dishwashing.
• Handling dinner shifts, including table setting, beverage service, guest assistance, and post-service cleaning.
• Providing a warm welcome during check-in and managing check-out procedures, including guest billing.
• Offering full concierge support by advising guests on massage bookings, bicycle rentals, and island excursion recommendations.
• Taking care of daily cleaning tasks and completing behind-the-scenes administrative duties.

What you bring to the role:

• Practical background and experience in gastronomy or the hotel sector.
• Confident communication skills in both English and Spanish.
• A well-groomed, professional appearance combined with a friendly and positive personality.
• Ability to stay composed under pressure, balancing administrative responsibilities and front-of-house guest care with ease.
• An affinity for holistic topics such as yoga and healthy nutrition is a great match.
• An established residence on Mallorca.

Employment details:

• Year-round part-time position with 30 to 35 hours per week on a 5-day week schedule.
• Morning or evening shifts starting from 07:30 and ending no later than 22:00.
• Immediate start date available.