Senior VMware Engineer / Service Manager (f/m/d)

SilkRoad; Madrid; A distancia; EUR 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work schedule

Home office

Gran Via office

Descripción de la vacante

Jungheinrich Digital Solutions Spain is seeking a Cloud Infrastructure Service Manager to own VMware infrastructure services and drive platform strategy across the cloud landscape.

The role collaborates with international teams to ensure secure, resilient infrastructure, lifecycle management, and continuous service improvements. Flexible work options and a dynamic, cross-cultural environment are offered.

Formación

• Several years of experience operating large VMware environments.
• Experience as Service Owner or Platform Manager in large-scale enterprise environments.
• Strong knowledge of VMware vSphere, ESXi, vCenter, VCF, NSX-T and vSAN.
• Experience with VMware 8.x and current Broadcom releases.
• Knowledge of storage and virtualization technologies.
• Experience with Linux and Windows servers.
• Vendor and supplier management experience.

Responsabilidades

• Act as the primary Service Owner and technical contact for VMware infrastructure services.
• Manage relationships with vendors and service providers including VMware and partners.
• Lead platform strategy and lifecycle for the VMware Cloud Foundation.
• Oversee migrations and patching strategies including VMware 8.x to 9.1.
• Drive virtualization standards and automation strategies.
• Ensure system stability, backups, and disaster recovery collaboration with teams.
• Governance, security compliance, and documentation upkeep.

Conocimientos

ITSM

Service Owner

Platform Manager

VMware vSphere

VMware ESXi

VMware vCenter

VMware Cloud Foundation

NSX-T

vSAN

Linux

Windows Servers

Data Center Ops

Vendor Mgmt

Automation

Herramientas

PowerShell

Ansible

Veeam

IaC

Descripción del empleo

About us:

Without Jungheinrich your shopping cart would probably remain empty. And it does not stop there! Every day our devices transport millions of goods in logistics centres all over the world.

Our mission at Jungheinrich Digital Solutions Spain is next level intralogistics powered by technology, passion and a great team spirit.

We are an international corporate IT Hub based in the heart of Madrid and develop intelligent warehouse management solutions and process-reliable warehouse automation for our customers to make their lives easier.

About the role:

We are looking for a highly motivated Cloud Infrastructure Service Manager to join our international Digital Infrastructure team.

As the owner of our VMware Cloud Foundation platform, you will be responsible for driving architecture decisions, platform standardization, lifecycle management, automation initiatives, and continuous service improvements across our cloud infrastructure landscape.

The successful candidate will collaborate with international stakeholders, technical teams, and external partners to ensure a secure, resilient, and future-ready infrastructure environment while supporting the delivery of strategic business and technology initiatives.

Key responsibilities:

Service & Provider Management:

• Act as the primary Service Owner and technical point of contact for internal business units regarding VMware infrastructure services.
• Manage relationships with vendors and service providers, including VMware/Broadcom, system integrators, and implementation partners.
• Work closely with Jungheinrich's VMware Technical Account Manager (TAM) to align vendor roadmaps with internal strategies.
• Oversee SLAs/KPIs, track external partner performance, and manage technical work packages.

Platform Strategy & Lifecycle Management:

• Define the strategic roadmap and technical lifecycle of the VMware Cloud Foundation (VCF) platform.
• Oversee major platform transitions, such as driving the migration strategy from VMware 8.x to 9.1 in both brownfield and greenfield scenarios.
• Coordinate patching strategies, firmware updates, and security hardening measures with the technical execution teams.

Architecture & Continuous Improvement:

• Lead infrastructure and platform design activities, ensuring alignment with enterprise architecture standards.
• Evaluate new VMware and Broadcom technologies to assess their value for the business.
• Drive the definition of virtualization standards, operational processes, and automation strategies (optimizing Day-2 operations).

Operations Oversight & Resilience:

• Oversee system stability, performance, and availability, acting as an escalation point for complex infrastructure issues (Problem Management).
• Ensure robust backup and disaster recovery strategies are in place and regularly tested, working closely with backup teams (Veeam).
• Steer capacity planning, performance, and availability analyses to guarantee future-proof operations.

Governance and Compliance:

• Ensure the infrastructure services adhere to internal security policies and operational standards.
• Support IT audits and compliance requirements.
• Ensure technical documentation, service catalogs, and operational manuals are maintained and up to date.

Requirements:

• Several years of experience operating large VMware environments.
• Proven experience in IT Service Management, acting as a Service Owner or Platform Manager in large-scale enterprise environments.
• Strong knowledge of VMware vSphere, ESXi, vCenter, VMware Cloud Foundation (VCF), NSX-T, and vSAN.
• Experience with VMware 8.x and current Broadcom releases.
• Knowledge of storage and virtualization technologies.
• Experience with Linux and Windows servers.
• Experience troubleshooting complex infrastructures.
• Experience in Data Center Operations.
• Vendor and supplier management experience.

Nice to have:

• VMware Aria Operations.
• PowerShell.
• Ansible.
• Backup solutions, particularly Veeam.
• Automation and Infrastructure as Code (IaC).
• Experience in enterprise and data center environments.
• Understanding of networking and security concepts.

Soft Skills:

• Strong communication and interpersonal skills.
• Proactive and well-organized approach.
• Stakeholder management and influencing abilities.
• Collaborative mindset and team-oriented attitude.
• Ability to thrive in an international environment.

What do we offer?

Cross-cultural environment (20 nationalities working together).

Friendly atmosphere and excellent team spirit.

Challenging and creative environment.

Flexible work schedule.

Home office.

A great new office located in Gran Vía!

Looking forward to hearing from you!

Jungheinrich Digital Solutions is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where diverse perspectives are welcomed, people are treated with respect, and everyone has equal opportunities to contribute and succeed, regardless of age, gender, marital status, ethnicity, religion, physical or mental condition, or sexual orientation.

All employment decisions are based on qualifications, merit and business needs.