Senior Supply Operations Lead for Growth & B2B

Preply

Barcelona

On-site

EUR 60,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

Lessons allowance
L&D budget
Health insurance
Relocation to Barcelona Hub
Mental health support
Gym access in Spain

Job summary

Preply is seeking a Senior Supply Operations Specialist to strengthen the tutor ecosystem and support growth in B2B and new verticals. You will lead cross-functional programs, optimize tutor coverage, and implement scalable supply improvements with data-driven discipline.

You’ll collaborate with Product, Data, Growth and RevOps to diagnose issues, design plans, and deliver end-to-end solutions that raise liquidity, quality and lifecycle effectiveness for learners and tutors worldwide.

Qualifications

  • 4-6+ years in operations, strategy & operations, consulting, marketplaces or high-growth tech roles.
  • Led cross-functional initiatives from problem definition to rollout with measurable outcomes.
  • Ability to break down ambiguous topics into clear goals, options and next steps.
  • Structured planning, dependency management and multi-workstream follow-through.
  • Strong stakeholder management across commercial, product and data teams.
  • Data-driven sizing of opportunities and defining KPIs to guide actions.
  • Autonomous ownership and proactive issue anticipation.
  • Designs processes and guardrails balancing day-to-day support with projects.
  • Familiar with using AI tools to automate and improve processes.
  • Clear written and verbal communication, able to present trade-offs and recommendations.

Responsibilities

  • Drive Supply workstreams for growth areas, focusing on tutor coverage, liquidity, quality and lifecycle readiness.
  • Represent Supply in cross-functional planning to shape priorities and launch requirements.
  • Be the day-to-day Supply point of contact for questions and edge cases, escalating when needed.
  • Structure ambiguous problems into clear plans and deliver from diagnosis to rollout.
  • Identify gaps and drive fixes, such as tutor funnel drops and B2B satisfaction.
  • Strengthen end-to-end tutor lifecycle from onboarding to matching.
  • Evolve quality standards and guardrails across B2B and non-language subjects.
  • Define success metrics and build dashboards for supply health with Data.
  • Propose opportunities and test AI-driven improvements.

Skills

Project leadership
Structured problem solving
Program management
Stakeholder management
Data-driven approach
Ownership mindset
Operational excellence
AI fluency
Clear communication
Ambiguity tolerance

Tools

Looker

Job description

Preply is seeking a Senior Supply Operations Specialist to strengthen the tutor ecosystem and support growth in B2B and new verticals. You will lead cross-functional programs, optimize tutor coverage, and implement scalable supply improvements with data-driven discipline.

You’ll collaborate with Product, Data, Growth and RevOps to diagnose issues, design plans, and deliver end-to-end solutions that raise liquidity, quality and lifecycle effectiveness for learners and tutors worldwide.

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