Senior Salesforce Solution Architect: Health & Data Cloud

F. Hoffmann-La Roche AG; Madrid; On-site; EUR 52,000 - 97,000; Full time

Job summary

Roche is seeking a Senior Solution Architect to design business-driven, standards-based Salesforce-focused solutions within complex contexts. You will oversee architectural governance, manage NFRs, and lead teams to deliver scalable patient/customer engagement platforms.

Key responsibilities include aligning with enterprise standards, evaluating new technologies like AI-enabled workflows, and driving integration strategies using Salesforce ecosystem tools including Data Cloud and CTI adapters.

Qualifications

• Proven experience designing business-driven Salesforce-based solutions.
• Maintains vision and roadmaps for multiple solutions.
• Architects Salesforce-based customer/patient ecosystems.
• Mentors architecture practices and teams.

Responsibilities

• Lead design of business-driven Salesforce-based solutions across complex contexts.
• Oversee NFRs, fitness functions, and governance across lifecycles.
• Provide technical oversight to product teams and drive tech debt reduction.
• Evaluate new technologies and vendor options, including integrations.

Skills

Salesforce Service Cloud

Salesforce Life Sciences Cloud

Salesforce Data Cloud

Salesforce Agentforce

NFRs/architecture governance

Salesforce CTI integration

Tools

Genesys CTI adapters

Logical Data Models

Job description

Roche is seeking a Senior Solution Architect to design business-driven, standards-based Salesforce-focused solutions within complex contexts. You will oversee architectural governance, manage NFRs, and lead teams to deliver scalable patient/customer engagement platforms.

Key responsibilities include aligning with enterprise standards, evaluating new technologies like AI-enabled workflows, and driving integration strategies using Salesforce ecosystem tools including Data Cloud and CTI adapters.