Senior Salesforce Marketing Cloud Consultant

dentsu; Madrid; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Permanent contract

Flexible Schedule

Home Office

Trainings & Certifications

Health insurance

Zusammenfassung

Omega CRM, a Merkle Company, is seeking a Salesforce Marketing Cloud Consultant to develop and optimize marketing automation across customer journeys. The role emphasizes hands-on SFMC campaign design, cloud architecture, and best practices in marketing technology.

Requirements include 3+ years of Salesforce Marketing Cloud experience and strong English proficiency; AMPscript familiarity is a plus. Location is Madrid with permanent contract and flexible work options.

Qualifikationen

• 3+ years designing and executing campaigns in Salesforce Marketing Cloud.
• Familiarity with the Salesforce CRM ecosystem.

Aufgaben

• Investigate, create, and recommend innovative marketing automation solutions.
• Assist in high-level architecture design for marketing automation solutions.
• Implement infrastructure and cloud marketing architecture.
• Create policies for activating automated communications that map the customer journey.
• Develop and monitor automated communications across touchpoints.
• Document processes and track system performance metrics.

Kenntnisse

Salesforce Marketing Cloud

Analytical mindset

English proficiency

Tools

AMPscript

Jobbeschreibung

Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Salesforce Marketing Cloud Consultant. Main duties: Investigate, create, and recommend innovative marketing automation and martech solutions. Conduct analysis on marketing automation and martech solution implementations. Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform. Implement infrastructure and functional cloud marketing architecture. Create policies for activating automated communications that map the customer's journey. Perform basic functional and specialized marketing tasks. Ensure that automated cloud communication activations are effectively utilized. Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions. Determine the assets and organization of automations that best fit the cloud implementation. Provide functional consulting services to ensure that automated communication processes run smoothly. Implement automated communications and marketing automation processes to meet customer needs at various touchpoints. Implement the latest technological advancements and marketing technology solutions. Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools. Document processes and track system performance metrics.

Experience:

Salesforce Expertise: +3 years of proven hands-on experience designing and executing marketing campaigns within Salesforce Marketing Cloud, alongside solid familiarity with the broader Salesforce CRM ecosystem.

Technical Skills: Strong background in database management and automation software. Experience with AMPscript is highly desirable (Big Plus).

Analytical Mindset: Strong analytical skills to evaluate marketing automation performance and implement tech advancements.

Languages: Advanced English proficiency is required.

What do we offer

• Permanent contract.
• Flexible Schedule.
• We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.

About us

OMEGA in action. Our commitment to a better society is not just an intention. Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. #OMEGA

Location: Madrid - Castellana, 94. Brand: Omega. Time Type: Full time. Contract Type: Permanent. Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities.

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work