Senior People Manager

Impress; Barcelona; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

Impress, the leading digital orthodontic clinic group, is seeking a Senior People Manager to lead the People Operations team and ensure smooth HR processes across the employee lifecycle. Reporting to the People Director, you will manage six People professionals, drive operational excellence, maintain data integrity across HR systems, and support managers with employee relations and compliance.

This role blends strategic leadership with hands-on delivery in a fast-growing health tech environment,

Formación

• 7+ years in lead People Operations with payroll exposure.
• Experience leading or mentoring an HR/People Operations team.
• Strong knowledge of employment law and HR best practices.
• Hands-on experience with HRIS and payroll systems.
• Excellent organizational and stakeholder management skills.
• Ability to handle fast-paced, growing environments.

Responsabilidades

• Lead and develop a team of six People Operations professionals.
• Oversee day-to-day HR processes and ensure compliant execution.
• Manage onboarding, offboarding, contracts, and HR documentation.
• Collaborate with People Director on initiatives and policies.
• Prepare and analyze people metrics and reports.
• Support managers in employee relations and performance matters.
• Monitor HR processes and drive continuous improvement.

Conocimientos

People leadership

Stakeholder management

HR policies

Attention to detail

Confidentiality

Communication skills

Herramientas

HRIS

Payroll systems

Descripción del empleo

About Impress

We believe everyone deserves a smile they'll love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 110 locations, offering leading care and state-of-the-art technology.

We are looking for an experienced and hands-on Senior People Manager to lead our People Operations team and ensure the smooth execution of all day-to-day HR processes. Reporting to the People Director, you will manage a team of six People professionals while remaining actively involved in operational delivery.

You will play a key role in creating an exceptional employee experience by driving operational excellence, ensuring compliance, improving processes, and supporting managers and employees throughout the entire employee lifecycle.

Are you ready to join us?

If you love a challenge. You will:

• Lead, coach, and develop a team of six People Operations professionals, fostering a collaborative and high-performing environment.
• Set team priorities, allocate workload, and ensure the delivery of high-quality People services.
• Oversee the day-to-day execution of People Operations, ensuring efficient and consistent HR processes across the employee lifecycle.
• Manage onboarding, offboarding, employee changes, contract administration, and all related HR documentation.
• Act as the escalation point for complex People Operations matters and support the resolution of operational issues.
• Ensure compliance with employment legislation, internal policies, and HR best practices.
• Support managers in handling employee relations matters, performance issues, and disciplinary processes in partnership with the People Director.
• Maintain accurate employee records and ensure data integrity across HR systems.
• Monitor and improve HR processes, identifying opportunities to increase efficiency and enhance the employee experience.
• Lead and contribute to People Operations projects, including HRIS improvements, process optimization, and policy implementation.
• Support organizational change initiatives and continuous improvement across the People function.
• Prepare and analyze People metrics and reports to support business and People team decision-making.
• Serve as a trusted point of contact for managers and employees on operational HR topics.
• Collaborate closely with the People Director to implement People initiatives and support the achievement of team objectives.

Requirements:

• 7+ years of experience in lead people operations, with significant exposure to People Operations and payroll.
• Previous experience leading or mentoring an HR/People Operations team.
• Strong knowledge of employment law and HR best practices.
• Hands-on experience with HRIS and payroll systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong problem-solving and process improvement mindset.
• Excellent interpersonal and stakeholder management skills.
• High attention to detail and a commitment to confidentiality.
• Comfortable working in a fast-paced, growing environment.

Why Join Us:

You'll have the opportunity to lead an experienced People Operations team while remaining close to the day-to-day work that shapes the employee experience. This role is ideal for someone who enjoys balancing people leadership with operational excellence and wants to make a tangible impact in a growing organization.

Diversity and Inclusion:

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!