Senior MDM & CRM Operations Analyst (Remote Europe)

Nityo Infotech Limited; España; Remote; EUR 45,000 - 65,000; Full time

Job summary

Indegene, a technology-led healthcare solutions provider, seeks an MDM and CRM Operations professional for a 1-year contract with potential to become long-term, offered 100% remote across Europe. The role centers on Master Data Management, CRM administration, service operations, and data governance to ensure SLA-driven, compliant data quality.

You will collaborate with Data Stewards, CRM Product Owners, Compliance, and IT to drive process improvements, mentor analysts, and maintain audit-ready

Qualifications

• Bachelor's degree or equivalent practical experience.

Responsibilities

• Lead the execution and oversight of complex MDM activities and CRM operational services.
• Partner with Data Stewards, CRM Product Owners, Compliance and IT teams to support governance and operational excellence.
• Monitor SLA performance, identify trends, and drive process improvements to enhance data quality and user experience.

Skills

MDM operations

CRM administration

Data governance

Process improvement

Stakeholder management

Excel

Tools

Veeva CRM

Salesforce

Job description

Indegene, a technology-led healthcare solutions provider, seeks an MDM and CRM Operations professional for a 1-year contract with potential to become long-term, offered 100% remote across Europe. The role centers on Master Data Management, CRM administration, service operations, and data governance to ensure SLA-driven, compliant data quality.

You will collaborate with Data Stewards, CRM Product Owners, Compliance, and IT to drive process improvements, mentor analysts, and maintain audit-ready