Senior Key Account Manager

Worldcoo; Barcelona; Híbrido; EUR 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Discounts on food and transportation

Discounted gym memberships

Work from home 2 days a week

Career development opportunities

Descripción de la vacante

Worldcoo, a mission-driven startup in Barcelona, is seeking a Senior Key Account Manager to lead strategic partnerships with top partners and drive growth while maximizing social impact. You will own relationships from major retail chains to e-commerce platforms, analyze KPIs, craft growth plans, and collaborate across teams to optimize donations.

The role requires 3+ years in KAM or consulting, Spanish (native) and English, and a data-driven, travel-ready mindset with a passion for social

Formación

• At least 3 years of experience in Key Account Management or Business Consultancy.
• Bachelor in Business Administration, Marketing, Industrial Engineering, or Public Relations is a plus.
• Computer literate; good knowledge of Google Docs, BI tools and MS Office and Excel.
• Native level of Spanish and working proficiency in English; other European languages a plus.
• Strong commercial skills and customer obsession.
• Excellent interpersonal skills and project management.
• Flexibility to travel.
• A data-driven and problem solving mentality.
• A genuine passion for creating impact.

Responsabilidades

• Establish excellent relationships with Worldcoo merchants through consistent and proactive communication, identifying their needs and building engagement to ensure our social impact aligns with their CSR strategies (partner meetings, review joint business plans).
• Be obsessed with the numbers: Evaluate and report on your portfolio’s KPIs; dive into data to identify growth opportunities, build action plans for less active partners, and hit goals and OKRs.
• Optimize & grow donations: Collaborate with communications, projects and sales to maximize donations through up-selling and cross-selling; optimize round-up visibility and donation metrics.
• Collaborate & learn: Be an active part of a cross-functional team, sharing insights and learning to support the shared goal of creating impact.

Conocimientos

Relationship management

Analytical thinking

Commercial acumen

Communication

Project management

Travel readiness

Educación

Bachelor's degree in Business Administration/Marketing/Industrial Engineering/Public Relations

Herramientas

Google Docs

BI tools

MS Office

Excel

Descripción del empleo

Worldcoo was born in 2012 with the vision of transforming the way we shop to help build a better world. With our technology, we invite users to donate small amounts when they pay for goods and services. By connecting merchants, payment gateways, NGOs, and donors, we have raised over 25M€ and funded more than 1,200 social projects . Now, we are looking to expand our impact even further. Are you ready?

The opportunity:

This is not a standard account management role. We are looking for a doer, relationship-builder, and growth-driver to join our partners team. It is an amazing opportunity for someone who thrives on variety and loves working with vastly different profiles of accounts, from major retail chains to grocery key players to event platforms and e-commercewhile creating impact.

As a Senior Key Account Manager, you will be the go-to person for our top partners who have integrated our microdonations into their ecosystems. You will have responsibility and ownership to define and pursue long term strategies in terms of growth and operations. Always finding new ways to maximize donations and funding for social projects while establishing and maintaining a very close relationship with our partners.

You’ll be supported by an amazing cross-functional team, all driven by the belief that creating a better world should be a shared goal for everyone.

Be part of a team where you will:

• Establish excellent relationships with Worldcoo merchants through consistent and proactive communication, identifying their needs and building engagement to ensure our social impact aligns perfectly with their CSR strategies (partner’s meetings, review joint business plans).
• Be obsessed with the numbers: Evaluate and report on your portfolio’s KPIs. You will dive into the data to identify growth opportunities, build action plans for less active partners, and actively take steps to hit your goals and company OKRs.
• Optimize & grow donations: Work closely with our communications, projects and sales teams to maximize your partners' donation volumes through up-selling and cross-selling. You will optimize round-up visibility through effective POS communication, employee engagement tools, round-up rules customization, average donation value, and conversion rates.
• Collaborate & learn: Be an active part of an amazing cross-functional team, sharing insights and learning from each other in a supportive environment driven by a shared goal of creating a better world.

You have :

• At least 3 years of experience in Key Account Management or Business Consultancy (experience in high-growth startups, Retail, or the Food-Hospitality industry is a huge plus).
• Bachelor in Business Administration, Marketing, Industrial Engineering, or Public Relations is a plus
• Computer literate; good knowledge of Google Docs, BI tools and MS Office and Excel.
• Native level of Spanish and working proficiency in English . Other European languages are a plus.
• Strong commercial skills and customer obsession : you are persuasive and have no trouble selling a strategy that brings value to the merchant/donor and Worldcoo.
• Excellent interpersonal skills and project management to navigate complex accounts and drive consensus by finding smart solutions with a great critical thinking.
• Flexibility to travel to strengthen the relationship with accounts.
• A data-driven and problem solving mentality , taking decisions based on data and using good business judgement when necessary.
• A genuine passion for creating impact . Prior involvement in social work or volunteering is highly valued.

We are always looking for the best candidates. If you think you would be a great fit even if you don't meet 100% of the requirements, we still want to hear from you!

What we offer:

• An amazing, purpose-driven work environment where your daily work makes a real-world impact.
• A great opportunity to join a high-growth startup with career evolution.
• Top-notch private health insurance.
• Special discounts on food and transportation.
• Discounted gym memberships to keep you energized.
• Flexibility to work from home 2 days a week.