Senior IT Business Analyst — Oracle ERP & UAT Champion

SGS; España; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

SGS is seeking a Senior Business Analyst to partner with business units and IT to analyze needs, translate them into detailed requirements and help prioritize initiatives. The SBA collaborates with external suppliers, ensures acceptance criteria, and supports testing and UAT.

You will document functional designs, drive backlogs, and coordinate with implementation, solution architecture, and service providers while maintaining strong stakeholder relationships across the organization in Spain.

Formación

• Bachelor’s degree and/or master’s with relevant IT or Computer science background.
• Minimum 3-5 years’ experience in Oracle EBS R12 on O2C, R2R, P2P or Supply Chain.
• Experience Oracle Fusion Cloud is desirable.
• Strong testing experience including unit, regression and UAT; automated testing a plus.
• Demonstrated ability to communicate technical information to a non-technical audience.
• Strong understanding of IT Service Management (ITIL) process and standards.
• Solid experience in managing activities with external suppliers like Oracle.
• Experience managing requirements through the entire delivery and operational life cycle.
• Experience with business analysis frameworks and techniques.

Responsabilidades

• Provide 2nd or 3rd Level Support as required working closely with outsourcer of application support.
• Collaborate with Implementation, Solution Architect, Delivery and Outsourcer of Application Support for initiatives needing Support engagement.
• Attend internal and external service meetings to discuss escalated issues and improvement plans.
• Partner with outsourcer of application support to improve relationships, monitor performance and quality.
• Monitor escalated issues and assist outsourcer in resolving them according to escalation procedures.
• Create and foster strong relationships with business, management, technical partners and external service providers.
• Perform regular service quality checks on incident tickets and requests by outsourcer of application.
• Participate in management meetings, project meetings and focus groups to provide feedback and engagement.
• Facilitate testing activities such as unit testing, regression testing and user acceptance.
• Engage with business and function stakeholders to identify needs.
• Conduct meetings and prepare presentations to share ideas and findings.
• Identify needs, perform requirements analysis and impact assessment, and document requirements.
• Deliver functional design documentation or review designs from third parties.
• Define user acceptance test approach and oversee UAT execution.
• Support deployment/rollout plans.

Conocimientos

ITIL knowledge

Stakeholder communication

Requirements analysis

Backlog & user stories

Testing coordination

Relationship management

Educación

Bachelor’s or Master’s in IT/Computer Science

Herramientas

Oracle EBS R12

Oracle Fusion Cloud

Descripción del empleo

SGS is seeking a Senior Business Analyst to partner with business units and IT to analyze needs, translate them into detailed requirements and help prioritize initiatives. The SBA collaborates with external suppliers, ensures acceptance criteria, and supports testing and UAT.

You will document functional designs, drive backlogs, and coordinate with implementation, solution architecture, and service providers while maintaining strong stakeholder relationships across the organization in Spain.