Senior ICT Operations Engineer

ProductLife Group; Castellón de la Plana; On-site; EUR 60,000 - 85,000; Full time

Job summary

ProductLife Group is seeking a Senior ICT Operations Engineer to strengthen the reliability, security and scalability of our ICT services. You will lead hands-on engineering, automation and technical initiatives across the organization.

You will support integrations and migrations, coordinate RUN operations and recovery readiness, and provide technical leadership to engineers. The role emphasizes ownership, collaboration, and delivering robust ICT solutions.

Qualifications

• Typically 5+ years in ICT operations, systems engineering, infrastructure or digital workplace.
• Proficiency with Microsoft 365, endpoint management, identity services, APIs, and PowerShell.
• Experience in technical design, testing, migrations, root‑cause analysis, controlled implementation and operational documentation.
• Strong ownership, prioritisation and stakeholder communication; cross‑team coordination.
• Relevant degree or equivalent professional experience; relevant certifications are assets.

Responsibilities

• Improve reliability, security and scalability of ICT services through hands‑on engineering, automation and technical leadership.
• Support integrations, migrations and project delivery; coordinate RUN operations and recovery readiness.
• May manage engineers and provide technical guidance; not primarily a helpdesk role.

Skills

Technical leadership

Stakeholder communication

Cross-team coordination

Delivery planning

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

Microsoft 365

PowerShell

Identity services

APIs

Workflow automation

Endpoint management

Job description

Make a meaningful impact on global healthcare — and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward‑thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose‑driven work.

Job Description

The Senior ICT Operations Engineer improves the reliability, security and scalability of ICT services through hands‑on engineering, automation and technical leadership. The role supports integrations, migrations and project delivery, coordinates RUN operations and recovery readiness, and may manage engineers. It is not primarily a helpdesk or ITSM governance role.

Expected Requirements

• Experience: Typically 5+ years in ICT operations, systems engineering, infrastructure or digital workplace, beyond first-line support.
• Technical expertise: Microsoft 365, endpoint management, identity services, infrastructure, PowerShell, APIs and workflow automation.
• Delivery capabilities: Technical design, testing, migrations, root‑cause analysis, controlled implementation and operational documentation.
• Leadership: Strong ownership, prioritisation, stakeholder communication, coaching and cross‑team coordination.
• Education: Relevant degree or equivalent professional experience; relevant certifications are an asset.