Senior ICT Operations Engineer

ProductLife France; Comunidad Valenciana; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid & flexible working

International by design

Continuous learning

Inclusive & diverse culture

Job summary

ProductLife Group is seeking a Senior ICT Operations Engineer to improve the reliability, security, and scalability of ICT services through hands-on engineering and automation. You will support integrations, migrations, and project delivery, coordinate RUN operations, and may manage engineers.

This role is not primarily a helpdesk position. We value ownership, strong communication, and the ability to drive cross-team collaboration.

Qualifications

• 5+ years in ICT operations, systems engineering, infrastructure or digital workplace beyond first-line support.
• Experience with Microsoft 365, endpoint management, identity services and automation.
• Ability to design, test, migrate and document operations; root-cause analysis.
• Strong ownership, prioritisation, stakeholder communication, coaching and cross-team coordination.
• Relevant degree or equivalent experience; certifications are an asset.

Responsibilities

• Improve ICT services reliability, security and scalability through hands-on engineering and automation.
• Lead automation, technical design for migrations and integrations.
• Coordinate RUN operations and ensure recovery readiness.
• Possibly mentor or manage engineers on the team.

Skills

Microsoft 365

Endpoint management

Identity services

Infrastructure

PowerShell

APIs & workflow automation

Education

Relevant degree or equivalent professional experience

Job description

Make a meaningful impact on global healthcare — and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward‑thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose‑driven work.

Job Description

The Senior ICT Operations Engineer improves the reliability, security and scalability of ICT services through hands‑on engineering, automation and technical leadership. The role supports integrations, migrations and project delivery, coordinates RUN operations and recovery readiness, and may manage engineers. It is not primarily a helpdesk or ITSM governance role.

Expected Requirements

• Experience: Typically 5+ years in ICT operations, systems engineering, infrastructure or digital workplace, beyond first‑line support.
• Technical expertise: Microsoft 365, endpoint management, identity services, infrastructure, PowerShell, APIs and workflow automation.
• Delivery capabilities: Technical design, testing, migrations, root‑cause analysis, controlled implementation and operational documentation.
• Leadership: Strong ownership, prioritisation, stakeholder communication, coaching and cross‑team coordination.
• Education: Relevant degree or equivalent professional experience; relevant certifications are an asset.

Benefits & Culture

PLG partners with Life Sciences innovators to bring new medicines and technologies to patients, faster. Join a fast‑growing, entrepreneurial company where your expertise makes a difference from day one.

• A path for every career stage, from graduate to senior expert
• Exciting, high‑impact projects with leading life sciences clients
• International by design
• Hybrid & flexible working
• Continuous learning
• An inclusive & diverse culture