Senior Director, Global Commercial Operations

Nordex Group; Madrid; Híbrido; EUR 132.000 - 167.000; Jornada completa

Descripción de la vacante

IQVIA seeks a Senior Director to lead Commercial Sales Operations and client engagements across multiple European markets. The role focuses on governance, strategic account management, and scaling field engagement models while driving revenue growth and operational excellence.

The ideal candidate has extensive pharma/life sciences experience, senior leadership credentials, and a proven ability to manage dispersed teams and complex programs across borders.

Formación

• Significant experience in the pharmaceutical, biotech, healthcare or life sciences industry.
• Experience in a senior commercial leadership role (GM, Head of Sales, Commercial Director or equivalent).
• Minimum 12 years in commercial sales/operations, including at least 10 years in people leadership roles.
• Proven track record leading international commercial sales operations and large-scale client delivery across multiple markets.
• Experience managing senior client relationships, governance structures, strategic account plans, and growth initiatives.
• Proven accountability for commercial performance, including sales objectives, KPI delivery, budgeting and margin optimization.
• Experience leading geographically dispersed teams (project managers, field leaders, operational teams).

Responsabilidades

• Lead Commercial Sales Operations across international client accounts with governance and leadership from International Project Directors.
• Maintain senior-level client relationships through governance meetings and reviews; identify growth opportunities.
• Ensure delivery of projects against sales targets, milestones, budgets and quality standards.
• Provide leadership and development for International Project Directors and field teams.
• Collaborate cross-functionally with Commercial, Operations, Medical, Compliance, HR and Finance to ensure seamless execution.

Conocimientos

Senior leadership

Client relationship mgmt

Strategic account mgmt

People leadership

Governance & risk

CRM reporting

Herramientas

CRM systems

Descripción del empleo

IQVIA seeks a Senior Director to lead Commercial Sales Operations and client engagements across multiple European markets. The role focuses on governance, strategic account management, and scaling field engagement models while driving revenue growth and operational excellence.

The ideal candidate has extensive pharma/life sciences experience, senior leadership credentials, and a proven ability to manage dispersed teams and complex programs across borders.