Senior Credit Controller Temporal

Ralph Lauren; Madrid; Presencial; EUR 40.000 - 62.000; Jornada completa

Descripción de la vacante

Ralph Lauren Madrid is seeking a Senior Credit Controller to join the EMEA credit team. You will assess customer risk, approve credit limits, and support a smooth collections process across luxury markets.

You will coordinate with Sales and Operations, negotiate payment plans, and monitor debtor balances to reduce DSO, visiting key clients as needed. The role requires fluent Spanish and English, strong Excel and SAP skills, and clear communication across international teams.

Formación

• 4/5 years of experience in a Credit Department within an international environment.
• Languages: Spanish & English (mandatory high level).
• IT affinity with strong Excel & SAP knowledge; BI tools like Power BI familiarity.
• Excellent verbal communication skills and customer-focused approach.
• Strong analytical skills and attention to detail.
• Good time management and ability to prioritize a demanding workload.

Responsabilidades

• Credit limit approval and processing of credit terms.
• Collect late payments and manage bad debt.
• Resolve invoice disputes and perform credit checks.
• Notify debtors of upcoming/outstanding invoices via letters, email or calls.
• Reconcile complex accounts escalated from AR and ensure proper allocations.
• Monitor debtor balances to reduce debtors DSO.
• Coordinate with Sales and Customer Service to resolve credit issues.
• Initiate legal action where necessary and visit customers as needed.

Conocimientos

Credit risk assessment

Credit limit approval

Customer negotiations

DSO reduction

Communication

Herramientas

Excel

SAP

Power BI

Descripción del empleo

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

For our EMEA credit team we are currently looking for a Senior Credit Controller to be based within the Madrid office.

We are in search of an analytical person, with good criteria to assess the risk of our customers and to ensure a smooth collections process and partnership with other departments. A person with confidence to resolve disputes with luxury customers around the world on sensitive matters.

A confident and trustworthy communicator who displays both technical knowledge and commercial understanding in an international project.

The main mission will be to coordinate the necessary actions to comply with the company's credit risk policy, analyzing and granting credit limits to our customers and maintaining an ongoing relationship with commercial and operations teams.

• Responsible for all credit related matters including credit limit approval, collect late payment and bad debt, resolve invoice disputes, credit check, etc.


• Setting up of terms and conditions of credit. Negotiate payment plans and settlements with debtors, including fixing terms and conditions


• Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices. Establish and maintain regular communications with clients to facilitate periodic payments


• Reconciling complex accounts that have been escalated from the AR team. Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice


• Monitoring debtor balances to ensure a reduction in debtors DSO


• Reply promptly to client questions and concerns. Close liaison with Sales and Customer Service department to resolve credit issues smoothly.


• Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions


• Visit customers whenever needed.

Qualifications For Credit Controller

• 4/5 years of experience related to a Credit Department within an international environment. Knowledge of credit, collection & accounts receivable procedures


• Languages: Spanish & English (mandatory high level), other languages are welcome (especially Arabic)


• IT affinity and a very good knowledge of Excel & SAP. Familiar with BI tool (Power BI)


• Excellent verbal communication skills


• Results & Customer focused


• Strong analytical skills and attention to detail


• Excellent time management skills and ability to prioritize a demanding workload


• Good business acumen for problem solving