Senior Credit Controller - Global Collections (Madrid)

Ralph Lauren; Madrid; Presencial; EUR 40.000 - 62.000; Jornada completa

Descripción de la vacante

Ralph Lauren Madrid is seeking a Senior Credit Controller to join the EMEA credit team. You will assess customer risk, approve credit limits, and support a smooth collections process across luxury markets.

You will coordinate with Sales and Operations, negotiate payment plans, and monitor debtor balances to reduce DSO, visiting key clients as needed. The role requires fluent Spanish and English, strong Excel and SAP skills, and clear communication across international teams.

Formación

• 4/5 years of experience in a Credit Department within an international environment.
• Languages: Spanish & English (mandatory high level).
• IT affinity with strong Excel & SAP knowledge; BI tools like Power BI familiarity.
• Excellent verbal communication skills and customer-focused approach.
• Strong analytical skills and attention to detail.
• Good time management and ability to prioritize a demanding workload.

Responsabilidades

• Credit limit approval and processing of credit terms.
• Collect late payments and manage bad debt.
• Resolve invoice disputes and perform credit checks.
• Notify debtors of upcoming/outstanding invoices via letters, email or calls.
• Reconcile complex accounts escalated from AR and ensure proper allocations.
• Monitor debtor balances to reduce debtors DSO.
• Coordinate with Sales and Customer Service to resolve credit issues.
• Initiate legal action where necessary and visit customers as needed.

Conocimientos

Credit risk assessment

Credit limit approval

Customer negotiations

DSO reduction

Communication

Herramientas

Excel

SAP

Power BI

Descripción del empleo

Ralph Lauren Madrid is seeking a Senior Credit Controller to join the EMEA credit team. You will assess customer risk, approve credit limits, and support a smooth collections process across luxury markets.

You will coordinate with Sales and Operations, negotiate payment plans, and monitor debtor balances to reduce DSO, visiting key clients as needed. The role requires fluent Spanish and English, strong Excel and SAP skills, and clear communication across international teams.