Senior Collections Analyst - Hybrid (Barcelona)

Colt Technology Services; Barcelona; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Colt Technology Services in Barcelona seeks a Senior Collections Analyst to ensure timely cash collection and maintain strong customer relationships. You will monitor accounts, resolve billing discrepancies, and provide cash-flow forecasting to support informed decisions.

The role covers coordination between Barcelona and India, with a hybrid setup and compliant process governance. Fluency in English and German, plus 2–5 years in cash collection, are essential.

Qualifications

• 2–5 years of cash collection experience.
• Fluent in English and German.
• Excellent interpersonal, written and verbal communication, persuasion and negotiation skills.

Responsibilities

• Manage accounts receivable collection performance for a portfolio of customers.
• Oversee cash collection, account reconciliation and relationship with key customers.
• Contact customers and execute tasks per automated workflow or own judgement.
• Resolve unallocated cash and credit requiring reconciliation and customer contact.
• Support centralized functions in Barcelona and India (cash apps; disputes).
• Attend monthly reviews and prepare metrics for SSC line management.
• Ensure SLA compliance and monitor KPI performance.
• Drive policy/process improvements.

Skills

English fluent

German fluent

Communication skills

Negotiation

Cash collection

Excel proficiency

Tools

Microsoft Excel

Job description

Colt Technology Services in Barcelona seeks a Senior Collections Analyst to ensure timely cash collection and maintain strong customer relationships. You will monitor accounts, resolve billing discrepancies, and provide cash-flow forecasting to support informed decisions.

The role covers coordination between Barcelona and India, with a hybrid setup and compliant process governance. Fluency in English and German, plus 2–5 years in cash collection, are essential.