Senior AI Solutions Architect & SME (Pre-Sales)

GitLab; España; Remote; EUR 140,000 - 190,000; Full time

Job summary

GitLab, a fully remote company, seeks a Subject Matter Expert in one product group to guide customer opportunities, collaborating with Product and Engineering to shape roadmaps and deliver PoVs. You will also help scale enablement assets and drive adoption across large enterprise accounts.

You’ll specialize in Security & Compliance, Platform, Core DevSecOps, or AI & Competitive domains, delivering demos, workshops, and executive briefings to connect product capabilities with business outcomes.

Qualifications

• Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI‑assisted development, working prototypes, and competitive evaluations.
• Practical expertise in agentic and AI‑assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer‑facing, pre‑sales context.
• Experience winning technical decisions on large, complex enterprise opportunities through structured PoC/PoV evaluations with defined success criteria and executive sign-off.
• Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
• Ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
• Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
• Comfort working asynchronously across time zones with Sales, Product, and Engineering.

Responsibilities

• Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
• Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
• Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
• Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
• Serve as the escalation point for Account SAs and Post-Sales Solutions Architects on complex product questions, integrations, and objections.
• Handoff PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer’s first production workload uses the product.
• Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team.
• Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content.
• Mentor Account SAs and contribute to GitLab's global SME community of practice.

Skills

Tech pre-sales

Solutions architecture

Customer-facing

Git and CI/CD

Kubernetes

AI-assisted development

Executive communication

Tools

Git

CI/CD

Kubernetes

Cloud platforms

Job description

GitLab, a fully remote company, seeks a Subject Matter Expert in one product group to guide customer opportunities, collaborating with Product and Engineering to shape roadmaps and deliver PoVs. You will also help scale enablement assets and drive adoption across large enterprise accounts.

You’ll specialize in Security & Compliance, Platform, Core DevSecOps, or AI & Competitive domains, delivering demos, workshops, and executive briefings to connect product capabilities with business outcomes.