Senior Account Manager - Merchandise Campaigns (Madrid)

adm-Indicia; Madrid; On-site; EUR 55,000 - 70,000; Full time

Job summary

adm-Indicia is seeking a Senior Account Manager - Merchandise in Madrid to own premium and promotional campaigns from brief to delivery. You will be the primary day-to-day client contact, building trusted stakeholder relationships, ensuring operational excellence, and delivering projects on time and within budget.

The role requires leadership in complex campaigns, collaboration with global suppliers and cross-functional teams, and ongoing process improvements to maximize client value and

Qualifications

• > 5–7 years’ experience in client services, retail marketing, promotional procurement, or delivery operations.
• > Deep understanding of premiums and gifting procurement, including international sourcing, compliance, sustainability, and logistics.
• > Fluency in English and local market language (both written and spoken).

Responsibilities

• Lead day-to-day relationship with key client stakeholders across premiums campaigns and initiatives.
• Translate briefs into executable actions aligning with commercial, compliance, and sustainability goals.
• Oversee campaign delivery from planning to fulfilment, ensuring on time and on budget delivery.

Skills

Client relationship management

Campaign management

Budget and profitability

Stakeholder management

Multitasking

Reporting and analysis

English and local language

Job description

adm-Indicia is seeking a Senior Account Manager - Merchandise in Madrid to own premium and promotional campaigns from brief to delivery. You will be the primary day-to-day client contact, building trusted stakeholder relationships, ensuring operational excellence, and delivering projects on time and within budget.

The role requires leadership in complex campaigns, collaboration with global suppliers and cross-functional teams, and ongoing process improvements to maximize client value and