Seller Success & Compliance Manager

Temu; España; On-site; EUR 36,000 - 48,000; Full time

Job summary

Temu Spain is seeking an experienced Seller Operations professional to act as the primary contact for sellers, handling registration, listings, compliance, and account management with speed and professionalism. The role requires strong problem-solving and the ability to manage high-volume inquiries.

You will collaborate with Legal, Compliance and Product to resolve escalations, analyze pain points for platform improvements, train sellers on best practices for onboarding and growth, and monitor

Qualifications

• 3+ years in ecommerce operations or seller support.
• Strong problem-solving for complex issues.
• Familiarity with compliance frameworks (tax docs, product standards).
• Proactive, detail-oriented, able to handle high-volume inquiries.
• Fluent in English; business Mandarin preferred.

Responsibilities

• Serve as primary contact for sellers on registration, compliance, listings, and account management.
• Assist sellers with policies, documentation, and troubleshooting steps.
• Collaborate with Legal, Compliance, Product to resolve escalations.
• Analyze seller pain points and propose optimizations.
• Conduct training sessions on best practices for account health and growth.
• Track seller performance metrics and report trends to leadership.

Skills

E-commerce operations

Account management

Seller support

Problem solving

Compliance knowledge

High-volume handling

English

Mandarin (business)

Job description

Temu Spain is seeking an experienced Seller Operations professional to act as the primary contact for sellers, handling registration, listings, compliance, and account management with speed and professionalism. The role requires strong problem-solving and the ability to manage high-volume inquiries.

You will collaborate with Legal, Compliance and Product to resolve escalations, analyze pain points for platform improvements, train sellers on best practices for onboarding and growth, and monitor