Seasonal Specialist — Part-Time Customer Expert

Apple, Inc.; Marbella; On-site; EUR 25,000 - 32,000; Full time

Job summary

Apple Retail is seeking a Specialist to deliver an exceptional customer service experience and build brand loyalty in Marbella. You will understand customer needs, tailor recommendations to enrich their lives, and educate on purchase options while staying current on Apple products and services.

You will support peers, maintain accuracy, and assist in offering ownership opportunities. The role emphasizes inclusivity, curiosity, and collaboration within a fast-paced store environment.

Qualifications

• Knowledge of Apple products and services.
• Ability to tailor recommendations to customer needs.
• Ability to handle multiple customers in a fast-paced environment.
• Team-oriented approach with shared responsibility.
• Curious and eager to learn from others.
• Willingness to learn about Apple products and third-party options.
• Discretion with sensitive information in line with company values.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting relevant Apple products and services.
• Stay up-to-date on Apple products, services, purchase options, and sales processes.
• Support peers by sharing knowledge and assisting with ownership opportunities.
• Maintain accuracy and adhere to guidance in daily tasks.
• Contribute to an inclusive environment by respecting differences and learning from others.

Skills

Product knowledge

Personalized solutions

Multi-customer support

Teamwork

Curiosity

Learning mindset

Confidentiality

Job description

Apple Retail is seeking a Specialist to deliver an exceptional customer service experience and build brand loyalty in Marbella. You will understand customer needs, tailor recommendations to enrich their lives, and educate on purchase options while staying current on Apple products and services.

You will support peers, maintain accuracy, and assist in offering ownership opportunities. The role emphasizes inclusivity, curiosity, and collaboration within a fast-paced store environment.